Retail Sales Management
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My work experience covers over 27 years in customer facing roles and I have a high level of sales and aftersales targets achieved and exceeded over the years. I have over 10 years experience in managing teams and achieving better results from them. I maintain a strong sales process and customer service level that is above most expectations and I achieve my target goals by adapting to any given situation.
I am most comfortable when am selling high value and prestige vehicles as well as showing
I have maintained very professional negotiation and persuasive skills in order to help all customers make the right decision when spending their own money.
Using current knowledge regarding the best way for customers to finance a vehicle and then presenting them their new purchase with a very clear and detailed demonstration of all controls and features on their new vehicle.
Capable of managing teams.
Work well to deadlines.
Maintaining excellen and professional negotiation skills presenting to both important clients, customers and senior management.
Arranging and conducting meetings.
Business Studies, Financial Recording, Business Management GNVQ levels 1, 2, & 3 attained from 1993 to 1996.