Simon Garrett

Skills

• Strong interpersonal skills, especially with children 1:1 or groups.
• Service driven for both customers or supporters and internal clients.
• Efficient and effective remote worker.
• Team player, yet able to manage my own time and workload.
• Managing relationships with external and internal stakeholders.
• Proficient user of MS Office suite including Excel (Advanced) and ACCESS CRM (ThankQ).

Career Highlights & Achievements

• Performance award for managing a team of agency staff during a period of staff sickness.
• Successful prosecution of a company for breach of a court order due to my investigative work
• Implemented the transition of business-critical CRM databases; trained and provided ongoing support to colleagues 
• Successfully persuaded the CEO to reconsider not to issue an emergency appeal following the Haiti Earthquake in 2010. Raised over £125,000 as a consequence.

Work Experience

Exam Invigilator, The Elizabethan Academy, Retford May 2025 to Present

Working in a team to ensure the seamless administration of examinations for GCSEs, GCE A Levels, and BTEC qualifications, with responsibilities including setting up the exam venue, with all necessary materials, and overseeing and managing candidate conduct in accordance with Examination Board and Academy Regulations.

Classroom Assistant and After School Club Leader

Agency placement at Rampton Primary School Sep 2024 -Oct 2024

During the first half of the first half term of the Academic Year I provided dedicated one-to-one support for a Year 5 pupil living with a neurodivergent condition, ensuring they remained focused in the classroom while also monitoring behaviour during break and lunchtime. My approach combined authority, patience, and compassion to create a structured yet supportive learning environment. I also managed the After-School Club, providing childcare sessions for up to eight children over all year groups.

Facilitating engaging activities, light meals, and a welcoming environment.

Donor Relations Database Officer, Bransby Horses Mar 2023 – Mar 2024

I took on the responsibility for managing the donor database (ACCESS CRM), overseeing data integrity, generating reports, and supporting the production of key management KPIs. I developed and delivered training packages to enhance user proficiency, ensuring seamless adoption across teams. As the designated Super-User, I served as the primary point of contact for internal users, addressing queries and troubleshooting issues.

I liaised directly with the software provider to raise and monitor support cases, ensuring timely resolutions.

Contract Manager, Eco2 Management Services Ltd Feb 2020 – Oct 2022

In February 2020, I initially started at Templeborough Biomass Power Plant as a Plant Administrator and was promoted to Contract Manager in March of 2021. I oversaw the daily management of multi-million-pound contracts for fuel supply, ash residue disposal, and lab services on behalf of the plant's owner. Effective relationship management was central to this role, requiring precision and collaborative working practices.

My responsibilities included placing monthly and weekly fuel orders, addressing quality issues as they arose, and ensuring the contracted operations and maintenance company met its obligations regarding fuel and ash residue management. I also handled ad-hoc invoicing queries related to fuel, ash, and lab services. During my early tenure, I established a document management system to support efficient record-keeping, as the project was newly initiated by my employer at the time.

Additionally, I developed Standard Operating Procedures as required to enhance operational consistency.

Administrator, JG Pears Power (O & M) Ltd. Mar 2018 – Feb 2020

Delivered reliable and efficient administrative support for the operation and maintenance (O&M) of a newly established biomass renewable energy heat and power plant. A key aspect of my role involved compiling detailed statistical data, enabling my employer to secure substantial government financial incentives, amounting to millions of pounds annually. Additionally, I provided direct assistance to the Plant Manager, Assistant Plant Manager, and Compliance Manager, taking on various tasks as needed.

These included conducting Health, Safety, and Environmental audits and preparing comprehensive monthly management reports to support operational oversight.

Partnership Development Officer, WorldShare Mar 2000 – Nov 2017

Initially appointed as an Administration Officer to provide six months of maternity cover, I later transitioned into a permanent position. My role encompassed charity administration, fundraising, donor relations, and data management. I managed the child sponsorship scheme, coordinating with international partners and UK donors.

I took on the responsibility of crafting fundraising documents for both emergency appeals and ongoing projects. I was engaged directly with partners in Guatemala, India, Nepal, and South Africa, while also liaising with donors in Italy. I led fundraising efforts for Syrian refugees and played a key role in building connections between the charity and UK schools, developing educational resources and delivering presentations in assemblies and classrooms.

Additionally writing copy for print and digital publications, editing the WorldShare website and supported a complex data migration during the transition to the ThankQ CRM system. I spearheaded the setup of WorldShare’s Gift Aid processing system upon its introduction and established the charity’s Direct Debit donation system.

Other Positions Held

Mar 1995 – Mar 2000 Administration Officer (Finance), West Riding Metropolitan Magistrates' Courts Service

Dec 1992 – Oct 1994 Personal Insurance Assistant, Iron Trades Insurance Co Ltd

Voluntary Positions

2025 – Present Transport coordination, Bassetlaw Action Centre

2024 – 2025 Online Retail Listing and Food parcel delivery for Bassetlaw Food Bank

2018 – 2018 Researcher for Churches Together in Lincolnshire

2010 – 2015 Church Warden

2002 – 2015 School Foundation Governor

2001 – 2015 Parish Church Council Member

1997 – 1998 Church Army Team Member

1996 – 1998 Parish Church Council Member

1992 – 1994 Deanery Synod member and Ex-Officio Parish Church Council member

1988 – 1990 Local Parish Church Christian Aid Representative

Qualifications

1990 – 1992 University of Huddersfield

BTEC Higher National Diploma in Business and Finance

Other courses

• Galileo Master Certificate (GMC) – Combined Heat and Power (European Energy Centre, September 2018)
• Stock Control and Purchasing Ordering – Holis-Tech CMMS (May 2018)
• Proposal Writing - Developing Your Skills, October 2016 (Directory of Social Change)
• Advanced Online Community Fundraising, August 2010 (Directory of Social Change/Institute of Fundraising)
• ‘How to’ Fundraise from Online Communities, July 2010 (Directory of Social Change/Institute of Fundraising)
• Working Safely, February 2010 (Institution of Occupational Safety and Health)
• Advanced Microsoft Excel, September 2006 (Reed Training)
• Intermediate Microsoft Excel, August 2006(Reed Training)
• Foundation Certificate in Health and Safety in the Workplace, December 2005 (Chartered Institute of Environmental Health) 
• Safeguarding and Prevent Certificate (Aug 2024)
• QNUK Level 3 Award in Emergency First Aid at Work (RQF) - September 2024
• Certificate in Fundamental British Values (The National College, September 2024)
• Practical Strategies for Managing ADHD Without Medication (The National College, September 2024)
• Level 1 Certificate – Heath and Care (RQF) – November 2024
• Level 2 Award in Support Work in Schools and Colleges (NCFE CACHE) – March 2025
• Level 2 Certificate in Understanding Data Protection an Data Security (NCFE CACHE) – March 2025
• Level 1 Award in Mental Health Awareness (NCFE CACHE) – March 2025

Additional information

• Full UK Driving Licence Incl. Category D1
• I enjoy time with my family. I include my pets, 3 x ducks and 2 x cats in the family. I like gardening, reading and gentle strolls in the surrounding area.
• Have a current Enhanced DBS Check (May 2025)