Security Protection Manager - Heathrow Airport Ltd
(2024-02)
- Behavioural Detection Trained
- Managing Performance and driving improvement
- Rotas
Police Officer - Metropolitan Police Service - London, Lambeth
(2001-04 - 2024-02)
Managed team by offering support and constructive feedback to improve skills and maximise potential. Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively. Monitored staff performance, continually seeking ways to improve team delivery for optimised financial success.
- Encouraged staff to learn and develop new skills to meet individual and team goals.
- Listened to team members' feedback and proactively addressed concerns.
- Line management in including 1-2-1's and discipline procedures
- Conducted high-speed vehicle pursuits in serious and emergency situations.
- Instructed suspects on field sobriety tests and used portable equipment to perform tests.
- Patrolled designated areas in patrol cars and on foot.
- Secured crime scenes to prevent contamination and preserve evidence for collection.
- Completed and documented detailed reports including court case files.
- Conducted preliminary inquiries, interviews and follow-up investigations to gather information and evidence.
- Responded to incidents to provide first aid and coordinated other police and emergency resources and external partners.
- Participated in continuous training to enhance law enforcement knowledge and skills, driving standards, life support and arrest techniques.
- Case file preparation and professional court witness.
- Build and strengthened public relations with local community through joint operations.
- Responsible for providing 24/7 spontaneous tactical advice during vehicle pursuits.
- Prepare tactical pursuit plans taking into consideration Human Rights and current legislation.
- Proficient in a vast array of different and complicated IT systems
- My current role allows officers quick-time access to advice on both pre-emptive and spontaneous tactics before and during pursuit activity.
- Conduct and lead provisional debriefs of pursuit incidents before completing a detailed statistical report with a view to identifying good working practices and improvements.
- Escort, Abload & Special Escort trained where I have been Team Leader escorting VIP's & Royalty.
Pub Manager - Bass Leisure Retail - Reading, Berkshire
(1997-08 - 2000-08)
- Held liquor license for establishment.
- Complied with liquor licensing, Food and Health & Safety laws and promoted best practices.
- Ensured appropriate pub staffing to best meet service demands whilst remaining cost-efficient.
- Managed pub opening and closing, ensuring POS tills were supplied and cashed-up appropriately and securely.
- Monitored employees to verify best practices regarding cash handling and stock control and took action to correct problem areas.
- Closely monitored pub finances and budgets, adapting staffing and spending to consistently beat annual profit targets.
- Monitored patrons' service levels to avoid over-serving and prevent customers from driving under the influence.
- Maintained diligent back-of-house operations, keeping accurate records, inventories and banking records.
- Used outstanding communication and relationship-building skills to nurture and grow a loyal customer base.
