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Simon Neil Billingham

Senior Operational Manager - Care and Separation Unit

Talent
31 Church Bell Sounds, Cefn Glas, Bridgend, CF314QHMember since August 10, 2026
CommunicationInterpersonal SkillsCase ManagementIncident ManagementStaff Appraisals
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CommunicationInterpersonal SkillsCase ManagementIncident ManagementStaff Appraisals

About

I am a professional and organized operational manager with over 10 years experience as a manager. I have a high work ethic and drive to succeed, I am highly driven and have completed qualifications and training specific to my role in an attempt to support my progression. I am currently looking to progress my career in a more challenging role.

I have excellent communication and interpersonal skills, which have enabled me to build good relationships with PEERS, staff and prisoners. I have built up my experience working across different functions in the prison and I have an excellent record of being able to supervise, manage and motivate my team.

Experience

Senior Operational Manager - Care and Separation Unit - HMP Parc - G4S Custody and Rehabilitation services - Bridgend, South Wales

(2024-10 - 2025-02)

Operational Manager - HMP Parc - G4S Custody and Rehabilitation services - Bridgend, South Wales

(2025-02)

Duties include but are not limited to:

  • Attend internal meetings and carry out allocated actions that contribute to the strategic development
  • To manage sickness and absence in my allocated department
  • Manage a PCO team
  • Develop and ensure strong working relationships with different departments to promote a rehabilitative culture
  • Deliver the substance misuse pathway at HMP Parc

Operational Manager - HMP Parc - G4S Custody and Rehabilitation services - Bridgend, South Wales

(2023-04 - 2024-10)

Various unit assignments including B2 Security, X Block, Tango 1 Unit, A Block, Alpha 8, and A3. Duties include but are not limited to:

  • Managing prisoner's attendances to work and education ensuring they are gaining purposeful activity whilst ensuring regime hours are met
  • Case managing ACCT documentation
  • Ensuring that the IEP scheme is working effectively, Completing regular reviews of prisoners IEP status
  • Managing an effective and fair shift pattern to ensure the unit staffing profile is met
  • Managing staff toil balances
  • Managing staff sickness
  • Completing daily Oscar duties when required and detailed
  • Conducting staff appraisals including probation reviews, meaningful bi-lats and EDRs
  • Completing CSRA assessments/reviews
  • Managing ALP/PEEPS
  • Ensuing violence reduction strategy is being implemented
  • Ensuring compliance with the LSS making sure staff are completing searching and AFC daily and correctly
  • Incident management and reporting processes ensuring IRF and ISR forms are completed when required

Operational Manager - HMP Parc - G4S Custody and Rehabilitation services - Bridgend, South Wales

(2016-04 - 2023-06)

Operational Manager for B2 Security, X Block, and Tango 1 Unit assignments.

Prison Custody Officer - HMP Parc - G4S Custodial and Rehabilitation services - Bridgend, South Wales

(2001-05 - 2016-04)

Maintaining a safe and secure environment and assuring that every prisoner is accounted for.

  • Contribute to giving offenders structure and routine and ensuring they are supported and encouraged to engage in purposeful activity and contribute and comply to a safe prison regime
  • Encourage prisoners to make positive choices to help reduce re-offending when released from custody

Education

GCSEs - Cynffig Comprehensive

Reviews

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