Simon Rhodes

Highly experienced and adaptable Warehouse & Logistics Professional with 21+ years in high-volume distribution, stock control, and customer service. Proven track record in meeting performance targets, reducing errors, and ensuring operational efficiency. Skilled in problem solving, inventory management, and safe equipment handling. Recognised for reliability, attention to detail, and dedication to quality results.

Warehouse Operative - Church Community Coffee Shop

(2024-01)

Volunteered at a local church, supporting the day-to-day running of a community coffee shop, including customer service, cash handling, and maintaining a welcoming environment. Carried out general DIY and maintenance tasks around the building, ensuring a safe and well-kept space. Completed relevant training courses, including COSHH Level 2 and Manual Handling, demonstrating a commitment to health, safety, and compliance.

Warehouse Operative - Tesco Distribution Centre - Nuneaton, Warwickshire

(2002-08 - 2024-05)

• Processed incoming and outgoing goods, including unloading, picking, and loading to meet strict delivery schedules.
• Operated forklifts and industrial equipment while maintaining full compliance with safety standards.
• Handled error corrections ("50's area"), rectifying stock discrepancies and miscounts to improve order accuracy.
• Regularly exceeded KPI targets for speed, accuracy, and productivity.
• Conducted quality checks on stock to ensure customer satisfaction and minimise returns.
• Maintained clear and organised stock records for effective inventory control.

Cashier - Booker Retail Partners - Nuneaton, Warwickshire

(2001-01 - 2001-12)

• Processed customer transactions quickly and accurately.
• Provided excellent customer service, resolving complaints professionally.
• Maintained product knowledge to offer accurate advice and upsell opportunities.
• Managed stock rotation to reduce waste and maximise profit.

Goods Inward Operative - Batleys Cash and Carry - Nuneaton, Warwickshire

(1999-02 - 2001-02)

• Checked and processed deliveries to ensure accuracy and quality.
• Picked and packed orders for retail customers in line with set targets.
• Reported and replaced damaged stock, minimising operational disruption.
• Complied with all warehouse safety procedures and operational guidelines.

NVQ Level 3 - Bakery - Birmingham College of Food, Tourism and Creative Studies (1995)

GCSEs - English, Science, Mathematics - Lea Mason, Birmingham (1994)