Simona-Daniela Glodan

A motivated, reliable, and hardworking professional with experience in hospitality, customer service, and finance. I hold a Bachelor's Degree in Finance and Banking and have worked in both the UK and Romania. I am organised, punctual, and enjoy working as part of a team while also being able to work independently. I am eager to develop my skills further and am currently seeking a new opportunity in Reading or the surrounding area.

Accounts Assistant at Floriani Transport Company (2024-04 – 2026-03)

• Processed invoices and maintained financial records.
• Assisted with primary accounting tasks and administrative duties.
• Managed documentation for national and international transport operations.
• Ensured accuracy and confidentiality of financial information.

Front Desk Receptionist at Lovely Skin Permanent Hair Removal Salon (2022-05 – 2024-02)

• Managed the reception area by welcoming clients, scheduling appointments, and handling phone and email enquiries.
• Ensured a positive customer experience while supporting the efficient day-to-day operations of the salon.

Customer Service Advisor at ElectricNet (2020-06 – 2022-04)

• Assisted customers with electricity supply services.
• Handled customer enquiries and resolved issues efficiently.
• Maintained accurate customer records.
• Delivered excellent customer service in a busy call centre environment.

Housekeeping Supervisor at Marriott Hotel (2015-09 – 2016-07)

• Supervised the housekeeping team and daily operations.
• Maintained high standards of cleanliness and guest satisfaction.
• Trained and supported new staff members.
• Managed work schedules and quality checks.

Public Area Attendant at Hilton Green Park Hotel (2014-04 – 2015-06)

• Maintained cleanliness of public areas throughout the hotel.
• Ensured guests experienced a clean, safe, and welcoming environment.
• Worked effectively as part of the housekeeping team.

Bachelor's Degree in Finance and Banking – Hyperion University (2021 – 2024)

– Economic High School Gheorghe Dragoș (2008 – 2012)