Simona-Daniela Glodan
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About
A motivated, reliable, and hardworking professional with experience in hospitality, customer service, and finance. I hold a Bachelor's Degree in Finance and Banking and have worked in both the UK and Romania. I am organised, punctual, and enjoy working as part of a team while also being able to work independently. I am eager to develop my skills further and am currently seeking a new opportunity in Reading or the surrounding area.
Experience
Accounts Assistant at Floriani Transport Company (2024-04 – 2026-03)
- Processed invoices and maintained financial records.
- Assisted with primary accounting tasks and administrative duties.
- Managed documentation for national and international transport operations.
- Ensured accuracy and confidentiality of financial information.
Front Desk Receptionist at Lovely Skin Permanent Hair Removal Salon (2022-05 – 2024-02)
- Managed the reception area by welcoming clients, scheduling appointments, and handling phone and email enquiries.
- Ensured a positive customer experience while supporting the efficient day-to-day operations of the salon.
Customer Service Advisor at ElectricNet (2020-06 – 2022-04)
- Assisted customers with electricity supply services.
- Handled customer enquiries and resolved issues efficiently.
- Maintained accurate customer records.
- Delivered excellent customer service in a busy call centre environment.
Housekeeping Supervisor at Marriott Hotel (2015-09 – 2016-07)
- Supervised the housekeeping team and daily operations.
- Maintained high standards of cleanliness and guest satisfaction.
- Trained and supported new staff members.
- Managed work schedules and quality checks.
Public Area Attendant at Hilton Green Park Hotel (2014-04 – 2015-06)
- Maintained cleanliness of public areas throughout the hotel.
- Ensured guests experienced a clean, safe, and welcoming environment.
- Worked effectively as part of the housekeeping team.
Education
Bachelor's Degree in Finance and Banking – Hyperion University (2021 – 2024)
– Economic High School Gheorghe Dragoș (2008 – 2012)