Interim Senior Operations and Governance Officer - Research Culture Team, University College London
(2026-01 - 2026-06)
Support operational delivery, programme coordination and governance activity across the Research Culture function within a complex higher education environment.
- Led the transition from spreadsheet-based reporting to structured dashboard-led delivery tracking, improving visibility of progress, risks, dependencies and interdependencies across multiple workstreams.
- Maintained structured tracking mechanisms for actions, risks, issues, dependencies and operational progress updates across concurrent programmes of work.
- Coordinated operational meetings, stand-ups, workshops and follow-up actions, ensuring delivery momentum and accountability across stakeholders.
- Redesigned operational meetings into focused delivery and decision-making forums centred on accountability, issue resolution and action tracking.
- Embedded clearer governance processes, escalation routes and decision-making structures across the team.
- Coordinated Programme Board and committee activity, including agenda planning, documentation management, governance assurance, action tracking and follow-up.
- Managed programme documentation and collaborative working practices across Microsoft Teams and SharePoint environments.
- Supported continuous improvement initiatives to strengthen operational effectiveness and delivery coordination.
Project Manager for Strategic Operations - Harrow, Richmond and Uxbridge Colleges (HRUC)
(2024-10 - 2025-07)
Line managed by the Chief of Governance and Strategic Operations, reporting directly to the Chief Executive Officer to coordinate governance and executive office activities.
- Established seven governance boards and twenty-seven committees, developing Terms of Reference, Delegation of Authority, reporting frameworks and governance documentation to support organisational decision making.
- Developed the annual board and committee calendar, coordinated governance meetings, prepared agendas and Board papers, and maintained action logs to support effective governance.
- Strengthened governance arrangements during the merger of three colleges by introducing standardised processes, clearer workflows and improved governance reporting.
- Worked closely with the Chief of Governance and Strategic Operations and C-suite leaders to support organisational transformation and strategic decision making.
- Designed and facilitated governance workshops, stakeholder engagement sessions and consultation activities.
- Supported the Technical Infrastructure Board and Equality, Diversity and Inclusion Committee, contributing to strategic decision making and co-editing the Annual Equality, Diversity and Inclusion Report.
Programme Lead – Women in Maritime Programme - International Maritime Organization (IMO)
(2021-08 - 2022-04)
Led IMO's flagship gender programme, overseeing capacity development, resource mobilisation, budget planning and outreach across eight regional Women in Maritime associations.
- Strengthened global partnerships and coordinated mission activities across eight regions, aligning capacity development with inclusive leadership objectives.
- Managed cross-functional projects, engaged with international stakeholders and provided strategic direction on gender equality in the maritime sector.
- Prepared financial updates to support programme budgeting and contributed to management account discussions for accurate decision-making.
- Enhanced collaboration with regional affiliates and maritime partners, ensuring consistent communication and alignment with IMO priorities.
Oversight Officer (Internal Auditor) - Office of the Secretary-General, IMO
(2020-05 - 2021-07)
Led the International Maritime Organization's inaugural gender mainstreaming evaluation and audit, applying ILOITC Participatory Gender Audit (PGA) methodology to assess organisational capacity, governance, accountability and compliance with international standards.
- Designed and delivered the end-to-end audit framework, including workshops, stakeholder consultations, surveys and evidence-gathering methodologies.
- Recruited and coordinated external gender specialists, working alongside internal stakeholders to deliver the audit.
- Delivered strategic briefings and recommendations to senior leadership, strengthening governance, accountability and policy integration.
- Introduced monitoring tools and reporting systems that improved governance oversight, reporting quality and evidence-based decision making.
- Prepared audit reports, briefing papers and progress updates for senior leadership and governance bodies, ensuring accuracy, clarity and timely reporting.
- Led complex audit and consulting assignments, analysing financial and operational data to ensure compliance with Staff Regulations, Financial Regulations and organisational policies, while overseeing audit budgets and SAP-based financial reporting.
Audit Programme Coordinator, Member State Audit Programme / Head of the Executive Office of the Assistant Secretary-General - IMO
(2012-01 - 2020-04)
- Coordinated more than 25 global audit assignments annually, managing budgets, logistics and operational planning for multinational audit teams.
- Prepared reports, briefing papers, correspondence and documentation for Member States and international stakeholders.
- Provided executive, podium and protocol support to the Assistant Secretary-General, Secretary-General and Committee Presidents during conferences and committee meetings.
- Built trusted relationships with ambassadors, heads of delegation, ministers and senior stakeholders, representing the Executive Office with professionalism and diplomacy.
- Line managed three Administrative Assistants and coordinated the delivery of the international audit programme.
- Developed administrative processes and operating procedures that improved consistency, accuracy and compliance.
- Prepared agendas, minutes, decision papers and Member State correspondence, maintaining accurate records and action tracking.
- Exercised sound judgement, discretion and confidentiality while managing sensitive diplomatic information and audit programme budgets.
