Simran Jit

Dedicated and hardworking individual with strong communication, teamwork and time management skills. Experienced working in fast-paced customer service and retail environments, with the ability to multitask, work under pressure and meet deadlines effectively. A reliable and motivated person who is always willing to learn new skills, take on responsibilities and contribute positively to the workplace while continuing to develop professionally.

Retail Associate at TK Maxx (2026-09 – Present)

• Provide attentive and professional customer service, creating a welcoming shopping experience and assisting customers with their needs.
• Process and organise incoming stock efficiently, ensuring products are prepared and available for the shop floor.
• Replenish merchandise and maintain high standards of presentation across different areas of the store.
• Support till operations by processing transactions accurately and following company procedures.
• Work collaboratively with colleagues to complete daily priorities and maintain efficient store operations during busy periods.
• Adapt quickly to changing tasks and priorities, demonstrating flexibility in a fast-paced retail environment.

Shop assistant at Nisa Local (2025-12 – 2026-09)

• Deliver friendly and efficient customer service, responding confidently to customer enquiries and helping them find the products they need.
• Replenish and rotate stock efficiently, ensuring shelves remain fully stocked, organised and ready for customers.
• Receive and process deliveries, checking, unpacking and organising incoming stock accurately.
• Maintain high merchandising standards by keeping product displays neat, attractive and easy for customers to navigate.
• Work proactively to complete daily store routines, prioritising tasks effectively during busy periods.
• Collaborate with colleagues to support smooth store operations and adapt to changing priorities during the day.

Christmas Sales Assistant at Boots (2024-10 – 2025-12)

• Provided friendly and professional customer service, helping customers with queries and ensuring they have a positive shopping experience.
• Operate tills accurately and efficiently while maintaining a high standard of customer service.
• Pick and pack customer orders accurately and efficiently, paying close attention to product and order details.
• Assist with stock replenishment and maintain organised, well-presented store areas.
• Follow company policies, procedures and health and safety requirements.
• Handle products carefully to maintain quality and ensure they reach customers in the best condition.
• Support colleagues during busy periods, completing tasks efficiently while maintaining accuracy and a positive attitude.

Shop assistant at Chip shop (2024-07 – 2024-10)

• Worked efficiently in a fast-paced environment, prioritising tasks to maintain a smooth service during busy periods.
• Communicated clearly with customers and colleagues to ensure orders were accurate and completed promptly.
• Managed multiple tasks simultaneously while maintaining attention to detail and high standards.
• Demonstrated strong problem-solving skills by responding calmly and professionally to customer requests and resolving issues effectively.
• Followed food safety, hygiene and workplace procedures consistently to maintain a safe working environment.

Shop assistant at Maharani Fashions (2022-07 – 2022-10)

• Built positive relationships with customers and responded to their needs professionally.
• Received deliveries from suppliers, checked purchase orders and invoices, and ensured stock counts were accurate.
• Delivered effective merchandising by maintaining attractive, organised and well-presented product displays.
• Replenished stock efficiently, ensuring products were readily available and the store remained well-presented.
• Processed customer transactions accurately and efficiently while providing friendly and helpful service.

BTEC Level 3 National Extended Diploma in Business – City of Wolverhampton College (2023 – 2026)

GCSE – Smestow Academy, Wolverhampton, England (2019 – 2023)