Simran Sarmah Bhuyan

Full time Job - Techno Functional Consultant at HighRadius Technologies Private Ltd. | Hyderabad, Telangana, India | 06/2022 – 30/5/2025

● Resolved queries for 20+ clients weekly, achieving 95% satisfaction through clear communication.

● Collaborated with cross-functional teams, improving issue resolution time by 30% while meeting set targets consistently.

● Trained 50+ users, reducing support requests by 40% and strengthening customer relationships.

Part Time Jobs -

Student Coordinator • Kamakshi & HeForShe Society & Event Organizer • 2019 -2023

• Led and coordinated multiple impactful community service initiatives, managing a team of 100+ student volunteers.

Event Organizer for Chimera, the college fest at KIIT, overseeing event planning, logistics, and execution, ensuring a successful and engaging experience for participants.
Successfully organized special village camps to raise awareness about sanitation, environmental sustainability, and the adverse effects of alcohol and smoking.
Spearheaded large-scale social outreach programs, fostering community engagement and social responsibility.
Involved in recruitment and advocacy for women’s rights and empowerment.

7-Eleven • Hyderabad • 08/2023 - 03/2024 Food Service Manager

Taking meal orders, liaising with the kitchen, and offering top-notch customer service. • Actively engaged with customers to understand their preferences and requirements, fostering a welcoming environment that promoted repeat business.
Juggled multiple tasks effectively, such as assisting customers, restocking shelves, and managing checkout lines, exhibiting strong time management skills.
Maintained a neat and professional appearance, adhering to the company dress code and displaying a positive attitude that reflected the supermarket's brand image.
Handling cash till and managing the cash reports.

Pebbles • Hyderabad • 09/2024 - 05/2025 - Customer Wellness Associate & Front Desk Executive

Managed front desk operations including greeting visitors, answering calls, maintaining appointment schedules and handling inquiries professionally.
Provided excellent customer service, assisted clients in choosing appropriate services and products to meet their individual hair and beauty requirements.
Managed inventory, ensuring stock levels were optimal and items were accurately tracked and replenished.
Maintained well-organized and visually appealing store displays, contributing to a positive shopping environment.
Collaborated effectively with team members to create a cohesive work environment.

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