Sirrena Thea

I am a very friendly and reliable individual with strong customer service skills, able to work well in fast-paced environments and teamwork while maintaining high standards. is eager to work. able to work full-time Monday-Sunday.

Food and Drinks Runner - The ivy city garden

(2025-09 - 2026-03)

I worked as a Food and Drinks Runner, where I was the main link between the kitchen and the floor. My job was to get orders out to the right tables quickly and make sure every plate looked great before it reached the guest. I also helped the servers by clearing tables, refilling drinks, and keeping the service station organized so everything ran smoothly. During busy shifts, I made sure the communication between the chefs and the front-of-house stayed clear so that guests had a great experience.

Youth club work experience - Prospex youth club

(2024-09 - 2025-09)

As a Youth Club Assistant, I performed well in the role by building positive relationships with all young people and creating a welcoming, supportive environment. I was friendly and approachable, always willing to listen and help with their individual needs, while supporting activities and ensuring everyone felt included and valued.

Cafe Assistant - Izzabella

(2025-04 - 2025-08)

• Delivered fast and friendly customer service in a busy hospitality environment
• Took food and drink orders accurately while managing multiple tables
• Prepared hot and cold beverages efficiently during peak hours
• Handled cash and card payments confidently and accurately
• Maintained a clean and organised workspace at all times
• Built positive relationships with regular customers
• Worked closely with team members to ensure smooth and efficient service
• Stayed calm. Very friendly and welcoming.

Store Assistant - Jd sports

(2024-10 - 2025-01)

I also worked at JD Sports providing excellent customer service in a fast-paced retail environment. My responsibilities included assisting customers with product selection, replenishing stock, maintaining store presentation, and supporting the team to achieve daily sales targets. I was responsible during closing shifts for cleaning and mopping the shop floor, sweeping, and maintaining staff and customer toilets to ensure the store met high cleanliness and safety standards.

Grade 4 - maths GCSE

Grade 6 - English GCSE