Siviwe Mvundlela

Reliable and personable professional with hands-on experience across retail, administration, sales, and community health outreach. Comfortable working with customers, managing records, and meeting targets. Multilingual communicator (five languages) with a strong work ethic, quick to learn new systems, and looking to bring excellent customer service and organisational skills to a growing team.

Linkage Officer at NAPWA (Department of Health) (2025-08 – 2025-12)

• Traced and re-engaged ART patients who had defaulted or tested positive but had not yet started treatment, working closely with Kimberley City Clinic.
• Counselled and motivated patients on the importance of medication adherence, supporting improved health outcomes.
• Maintained accurate patient tracking records and reported progress to the clinic team.

Freelance Sales Promoter at ROCHESTER (2025-07 – Present)

• Promoted and sold products and services directly to customers, consistently working towards and meeting sales targets.
• Built lasting customer relationships through proactive engagement and strong product knowledge.

Administrative Clerk at Viw Transport and General Trading (2022-03 – 2023-10)

• Handled accurate data entry and record-keeping to support smooth daily operations.
• Responded to customer enquiries and processed claims efficiently and professionally.
• Coordinated dispatching to ensure timely delivery of goods and services.

Store Assistant at The Hub (2016-06 – 2016-12)

• Operated as a cashier and provided friendly, efficient service on the shop floor.
• Carried out regular stock-taking and housekeeping to keep the store organised and well-presented.

Nail Technician & Runner at Your Go To Person (2015-04 – 2016-04)

• Self-taught nail technician providing manicure and nail care services to clients.
• Sourced and supplied in-demand products to customers, building a reliable network of buyers.

Supply Chain Management – Gauteng City College (2022 – 2022)

Grade 12 – Saint Boniface High School (2014 – 2014)