Sk Makka

Dedicated and experienced Passenger Assistant with a proven track record of ensuring safe and comfortable travel experiences for passengers. Skilled in assisting individuals with disabilities and effectively communicating transportation information. Seeking to leverage my expertise in passenger assistance and commitment to inclusivity to contribute to a dynamic transport team.

Passenger Assistant - Brent Council

(2006-01 - 2010-12)

• Assisted passengers with disabilities, children, and the elderly, ensuring their safe boarding and disembarking from vehicles.
• Offered clear and helpful information regarding routes, schedules, and transportation options, catering to the diverse needs of passengers.
• Established rapport with passengers, effectively addressing concerns and inquiries to enhance their travel experience.
• Collaborated closely with transport staff and agencies to coordinate services and address any issues or challenges that arose during shifts.
• Maintained accurate records of passenger interactions and incidents, ensuring accountability and continuous improvement in service delivery.

Warehouse Assistant - Marvelfairs Warehouse Ltd

(2005-01 - 2006-12)

• Selected military wear items from the warehouse shelves based on order requirements.
• Properly packaged items for shipment, ensuring they are secure and protected during transit.
• Kept track of stock levels, monitoring inventory movements, and updating records accordingly.
• Assisted with loading and unloading shipments and preparing shipping labels and documentation.
• Worked closely with other warehouse staff, and supervisors to ensure efficient operations and timely order fulfilment.

Playworker - Fantasy Island Indoor Adventure

(1999-01 - 2001-12)

• Responsible for ensuring the safety and well-being of children during play sessions.
• Organised and facilitated birthday parties for children, which included planning activities, coordinating with parents or guardians, setting up decorations, and ensuring that the party ran smoothly and according to schedule.
• Responsible for preparing and serving food and drinks to children and their families during events and parties.
• Planning and organising a variety of activities to keep children entertained and engaged.

Career Break

(2010-01 - 2024-12)

During this period, I took a career break due to significant changes in personal circumstances. However, with a renewed focus and stability in my life, I am now eager and fully prepared to re-enter the workforce.

Passenger Assistant Training Scheme (Module A) - HCT Group (2022-06)

Passenger Assistant Training Scheme (Module A) - Brent Community Transport (2007-04)

Passenger Assistant Training Scheme (Module A) - Brent Council (2007-02)

Certificate in Basics of Child Protection - Brent Community Transport (2007-01)

Information Technology - Gateway Technology Centre (2006-03)