Skye Lewis-Radcliffe

Dedicated and compassionate Health and Social Care student with practical experience supporting children and families from diverse backgrounds. Currently pursuing a degree in Social Work, I am seeking a role in social work or family support where I can apply my effective communication, empathy, and problem-solving skills. I am deeply committed to promoting well-being, resilience, and inclusion, and bring adaptability, quick thinking, and a passion for making a meaningful difference in people's lives.

BA (Hons) Social Work – Year 1 - London South Bank University - London

(2024-09)

Customer Assistant - Lidl - Stamford Hill, London

(2025-11 - 2026-07)

Worked in a fast-paced environment at Lidl as a Customer Assistant, with specialisation in the bakery department, while also supporting the wider shop floor.

• Worked collaboratively in a team to ensure smooth operations, preventing queues at self-checkouts.
• Handled customer complaints, resolving issues promptly, and escalated to management when necessary to ensure customer service excellence.
• Built strong relationships with coworkers, becoming a trusted team member whom others could rely on for support and collaboration.
• Adapted to flexible shift patterns ranging from 6 a.m. to 11 p.m. and consistently volunteered to cover shifts for colleagues when needed.
• Strong, hardworking individual who ensures all tasks are completed within the time, even staying extra if needed, and always punctual.

Crew Trainer - McDonald's - Palmers Green

(2022-09 - 2026-06)

Customer Service & Food Preparation. Thrive in a fast-paced environment, balancing food preparation, customer service, and handling delivery orders efficiently.

• Provide excellent service to a diverse customer base, including vulnerable individuals such as the elderly.
• Responsible for end-of-day store closing routines, ensuring cleanliness and operational readiness.
• Strengthened teamwork and communication skills while collaborating under pressure with colleagues during peak hours.

Childcare Support Worker - Freelance/Independent - London

(2022-06 - 2023-08)

• Delivered tailored care and support for children aged 4–10 from various cultural and ethnic backgrounds.
• Promoted independence through assistance with daily routines including meals, hygiene, and play.
• Used positive behaviour strategies to manage challenging situations, fostering emotional resilience.
• Organised inclusive activities to support social and emotional development.
• Maintained open communication with families to ensure a safe and nurturing environment.

Food Service Assistant - Halal Guys - London

(2021-01 - 2022-07)

• Prepared food orders and processed payments in a busy restaurant setting.
• Handled and prioritised delivery services through platforms such as Deliveroo and Uber Eats.
• Gained hands-on experience with opening routines and preparing the restaurant for daily operations.

BA (Hons) - Social Work - London South Bank University (2024-09)

BTEC Level 2 & 3 - Health and Social Care - Haringey Sixth Form College (2021-09 - 2024)