Skye Smith

I am a friendly, professional, and hardworking individual with experience in hairdressing, hospitality, and retail. While working in a hair salon, I was responsible for answering telephone calls, managing client bookings, welcoming customers, and assisting hairdressers with daily tasks. This role helped me develop excellent communication, organisation, and customer service skills.

I also gained valuable experience working in a restaurant, where I provided high-quality customer service in a fast-paced environment, worked effectively as part of a team, and ensured customers had a positive experience. In addition, my experience in a jewellery shop allowed me to assist customers with purchases, maintain attractive product displays, handle transactions, and provide knowledgeable and attentive service. Through these roles, I have developed strong interpersonal skills, attention to detail, confidence when dealing with customers, and the ability to work efficiently under pressure.

I am reliable, enthusiastic, and committed to providing excellent customer service in every role I undertake.

Luxury Watches and Diamond Jewellery Salesperson - Gold crafts - South wooden ferries

(2026-01)

• Assisted customers with selecting jewellery and provided product information and recommendations
• Delivered excellent customer service and built positive relationships with customers
• Processed sales transactions, refunds, and exchanges using the till system
• Maintained high standards of presentation and cleanliness throughout the store
• Arranged and replenished jewellery displays to create attractive product presentations
• Designed and maintained eye-catching shop window displays to promote new collections and special promotions
• Creating and designing on social media platforms to help help and promote sales

Restaurant Assistant - Alton Garden Centre - Essex

(2024-11 - 2026-01)

• Resolved customer complaints and issues by liaising between kitchen staff and patrons
• Stocked and restocked needed supplies from kitchen and front counter to streamline restaurant operations
• Prepared tables for opening by refilling condiment containers and setting clean dishes and silverware
• Greeted and seated patrons in desired locations and brought menus to customers
• Took orders from patrons and offered substitutions or removal of ingredients from dishes upon request
• Wiped down and sanitized seats, tables and common surfaces, complying with health regulations
• Carried trays from food counters to tables for cafeteria patrons
• Replenished supplies of food and equipment at steam tables and service bars
• Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters

Hairdressing Assistant - Powercuts - Wickford, ESS

(2023-02 - 2024-10)

• Kept work stations clean and sanitized tools, such as scissors, and combs
• Updated and maintained customer information records such as beauty services provided
• Supervised other hairstylists, hairdressers and assistants
• Scheduled client appointments
• Shampooed, rinsed, conditioned and dried hair and scalp or hairpieces with water, liquid soap, or other solutions

GCSES - Beauchamp's school (2020-09 - 2025-06)