Skyler Dickie

Reliable and adaptable individual varied experience across customer service, retail, care, and charity environments. Conscientious employee with strong organisational skills, attention to detail, and the ability to communicate effectively with a wide range of people. Confident working in fast-paced settings and able to manage responsibilities accurately and follow procedures closely.

Team Member at Tesco (2023-10 – Present)

• Delivered exceptional customer service, resolving queries to enhance satisfaction.
• Processed transactions accurately, minimising errors to ensure smooth checkout.
• Organised work areas efficiently to enhance workflow, and followed company procedures.

Team Member at Costa Coffee (2023-03 – 2023-08)

• Delivered customer service in fast-paced environment, enhancing customer satisfaction and experience.
• Prepared food and drinks according to company standards, ensuring quality and consistency.
• Promoted hygienic environment through consistent cleaning practices.

Customer Assistant at Pets at Home (2022-08 – 2023-02)

• Advised customers on suitable products and effective pet care solutions.
• Organised merchandise and maintained product displays.
• Assisted with deliveries and managed stock levels to ensure product availability.

Care support worker at Blackwood Care (2021-08 – 2021-12)

• Assisted individuals with personal care and daily routines enhancing overall wellbeing.
• Encouraged independence in individuals by implementing and monitoring care plans.
• Collaborated with partners to address patient needs and provide tailored support.

Volunteer at British Heart Foundation (2019-08 – 2019-11)

• Organised visual merchandising increasing customer engagement.
• Sorted and priced donated items, increasing customer interest.
• Created a welcoming atmosphere by assisting visitors and addressing their queries.

Diploma of higher education in Psychology and philosophy – University of Stirling (2020-09 – 2024-06)

Advanced Higher in Music – St Johns RC Academy (2014-08 – 2020-05)

Higher in English – St Johns RC Academy (2014-08 – 2020-05)

Higher in Business Management – St Johns RC Academy (2014-08 – 2020-05)

Higher in French – St Johns RC Academy (2014-08 – 2020-05)

Higher in Psychology – St Johns RC Academy (2014-08 – 2020-05)

Higher in Music Technology – St Johns RC Academy (2014-08 – 2020-05)

Higher in Religious, Moral and Philosophical Studies – St Johns RC Academy (2014-08 – 2020-05)

National 5 in Mathematics – St Johns RC Academy (2014-08 – 2020-05)