Slindile Zungu

Compassionate and patient-focused Social Worker with over 7 years of experience in case management, care coordination, and psychosocial support within healthcare and community settings. Proven ability to support individuals with complex needs, coordinate multidisciplinary care, and maintain accurate case documentation. Skilled in patient advocacy, care planning, progress monitoring, and stakeholder collaboration, with a strong commitment to improving patient outcomes through empathetic and structured support.

Experienced in high-volume environments requiring strong organization, communication, and problem-solving skills.

Locum Social Worker at Nurture ILembe Rehabilitation (2025-05 – 2025-10)

• Conducted comprehensive psychosocial assessments for patients with acute and chronic conditions
• Coordinated patient care plans in collaboration with multidisciplinary teams (therapists, nurses, doctors)
• Provided emotional support, counselling, and guidance to patients and families
• Monitored patient progress and supported adherence to treatment plans
• Maintained accurate and timely case records using structured documentation systems
• Acted as a key point of contact between patients, families, and healthcare providers

Social Worker / Case Manager at LifeLine Zululand (2018-10 – 2025-04)

• Managed and coordinated care and support services for vulnerable clients across multiple programmes
• Served as a primary contact for clients, ensuring consistent communication and support
• Developed and monitored individualized support plans to address client needs
• Tracked client progress and adjusted interventions to improve outcomes
• Facilitated referrals to healthcare providers, social services, and community resources
• Maintained detailed case records and reporting systems for compliance and monitoring
• Collaborated with multidisciplinary stakeholders to ensure holistic service delivery
• Supported clients through crisis situations, providing guidance and stabilization

Intern Social Worker at Department of Education (2017-06 – 2018-07)

• Conducted assessments and provided psychosocial support to learners
• Facilitated counselling sessions and group interventions
• Maintained case files and documentation
• Coordinated with educators, parents, and external service providers
• Assisted with referrals and follow-ups for additional care

Bachelor of Social Work in Social Work – University of Zululand (2013 – 2016)

National Senior Certificate – Stanger Secondary School (2007 – 2011)