Sneaker Store

Motivated and adaptable professional with hands-on experience in customer-facing, retail, and fast-paced operational environments. Proven ability to work effectively within teams, communicate clearly, and maintain high standards under pressure. Eager to contribute and grow in a dynamic organisation.

Banking Work Experience - Bank, Brixton - Brixton

(2023-06 - 2023-08)

• Shadowed customer service and banking operations teams, gaining insight into financial services
• Assisted staff with administrative tasks including filing, data entry, and document preparation
• Observed and supported customer-facing interactions, developing professional communication skills
• Contributed to daily office routines, demonstrating punctuality and a proactive attitude

Work Experience – Sales & Administration - Architectural Firm, Central London - Central London

(2023-06 - 2023-08)

• Supported the sales and client services team within a professional design environment
• Assisted with client correspondence, filing, and maintaining organised records
• Gained exposure to project documentation and the operational workflow of a commercial firm
• Demonstrated initiative by taking on administrative tasks and supporting senior colleagues

Customer Service Assistant - McDonald's, London - London

(2023-01 - 2024-03)

• Delivered fast, accurate service across till and floor operations in a high-volume environment
• Maintained compliance with food safety and hygiene regulations at all times
• Supported onboarding of new team members, sharing best practices in service and operations

Sales Assistant - Primark

(2024-03 - 2024-07)

• Assisted customers on the shop floor, providing product guidance and ensuring a positive experience
• Processed sales transactions accurately using till systems in a busy retail environment
• Maintained visual merchandising standards and ensured shelves and displays were well-presented
• Collaborated with team members during peak trading periods to manage queue flow and customer demand

Founder – University Moving Service - Self-employed

(2024-01)

• Built and operated a student relocation service from the ground up, managing all logistics end-to-end
• Coordinated scheduling, marketing, and customer communication independently
• Delivered reliable, time-sensitive moving support during high-demand university term-end periods

FedEx Operative - FedEx Parcel Sorta, Birmingham Aston - Birmingham Aston

(2024-10 - 2025-06)

• Scanned and logged packages accurately to maintain real-time tracking integrity
• Sorted and routed parcels efficiently in a fast-paced warehouse environment
• Safely handled parcels up to 20kg, adhering to manual handling guidelines throughout

BSc - Computer Science - Birmingham City University

BTEC - Saint Francis Xavier College, London

GCSEs - City Heights E-ACT Academy, London