Sneha Xavier

Accomplished and energetic receptionist, with a solid history of achievement in customer service. Motivated leader with strong organization and prioritisation abilities. Areas of expertise include customer satisfaction and Business growth. Service-oriented Business Development Executive with 3 years of experience in an energetic environment. Core competencies include tele-calling, mail drafting, and customer follow-ups. Handles tasks with accuracy and efficiency. Believes in good human values.

Night Supervisor - Admiral Acton - United Kingdom

(2022-07 - 2025-11)

• Supervising night operations ensuring compliance with company standards.
• Managing staff, overseeing security, and handling customer inquiries.
• Ensuring workplace safety and maintaining high service levels.

Warehouse Associate - PMP Recruitment at Amazon Warehouse - United Kingdom

(2021-11 - 2022-02)

• Worked in sortation handling parcels and ensuring timely dispatch.
• Maintained accuracy in sorting and ensured operational efficiency.

Receptionist - Ibis Budget Hotel - United Kingdom

(2021-09 - 2021-11)

• Welcomed guests in person and over the phone.
• Handled reservations using software.
• Managed check-ins and check-outs.
• Ensured cleanliness and smooth operations during breakfast hours.

Receptionist - Travizuu Cabs Pvt Ltd - Mumbai, India

(2017-08 - 2019-08)

• Welcomed visitors and managed inquiries via phone and email.
• Maintained employee and department directories.
• Assisted HR in staff wages and payroll reconciliations.
• Managed reception area, handled petty cash, and ensured security compliance.

Business Development Executive - UBM India Pvt Ltd - Mumbai, India

(2014-05 - 2017-07)

• Communicated with customers via calls and emails.
• Organized visitor passes for exhibitions and events.
• Space selling for stalls in exhibitions.
• Conducted reminder calls and guided visitors during events.
• Generated new leads to support company growth.

Higher Secondary School Certificate - Map Khan School and Junior College (2003)