Snehal Shah

Enthusiastic and dedicated career changer seeking an opportunity as a Pharmacy Assistant / Trainee Pharmacy Technician to begin a long-term career within the healthcare sector. I have strong experience in customer service, administration, financial accuracy, and handling confidential information. I am passionate about learning about medicines, dispensing processes, patient care, and pharmacy operations.

I am eager to complete relevant pharmacy training and develop my skills while supporting pharmacists and patients with a professional, caring, and responsible approach.

Team Member - Starbucks - UK

• Delivered excellent customer service in a busy environment while maintaining accuracy and professionalism.
• Communicated effectively with customers and handled queries in a friendly manner.
• Followed company procedures, hygiene standards and safety guidelines.
• Managed cash transactions accurately and maintained attention to detail.
• Worked as part of a team to achieve daily operational targets.
• Developed strong communication skills and the ability to work under pressure.
• Transferable pharmacy skills: Customer care, accuracy, teamwork, following procedures and professional communication.

Accounts Payable Clerk - Washington Green Retail Limited - Birmingham

(2025-01 - 2025-12)

• Processed invoices accurately and checked information carefully to avoid errors.
• Maintained confidential records and handled sensitive financial information.
• Investigated discrepancies and communicated with different departments.
• Managed a high volume of administrative tasks while meeting deadlines.
• Used computer systems including Sage and Xero.
• Developed excellent attention to detail and record-keeping skills.
• Transferable pharmacy skills: Accuracy, documentation, confidentiality and responsibility.

Accounts Assistant - Vichi Agro Products Pvt Ltd - India

(2010-09 - 2019-08)

• Maintained accurate records and completed administrative duties.
• Managed documentation and data entry with strong attention to detail.
• Supported daily office operations and reporting.
• Developed organisational skills, reliability and problem-solving abilities.

Level 2 Certificate in Pharmacy Service Skills - Pharmacy

Level 2 Pharmacy Assistant qualification - Pharmacy

Level 3 Pharmacy Technician training - Pharmacy