Sofia Rosana Martins
Area cleaning manager.
Talent
Milton Keynes, Central Milton Keynes, Milton KeynesMember since August 15, 2025
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About
Experienced Area Cleaning Manager with 4 years in multi-site management, staff recruitment, and client relations. Proven track record in exceeding customer satisfaction targets, implementing training programmes, and ensuring compliance with health & safety standards. Strong background in team leadership, operational efficiency, and sales.
Experience
Area Cleaning Manager – Glenn Cleaning & Support Services Ltd, Bedford
Nov 2024 – Aug 2025 (Maternity Cover)
- Managed multiple cleaning contracts, overseeing site performance and client satisfaction.
- Conducted staff recruitment, onboarding, and ongoing training.
- Ensured wage accuracy and compliance with company procedures.
- Maintained strong client relationships and supported sales growth.
Aug 2022 – Nov 2024
- Managed 40+ sites, ensuring high service standards and smooth operations.
- Delivered staff training programmes and handled recruitment.
- Oversaw payroll, health & safety compliance, and customer service.
Area Cleaning Manager – Wixted Cleaning, Bedford
Feb 2022 – Jul 2022
- Oversaw multi-site operations, recruitment, wages, and customer service.
- Implemented staff development plans to improve retention and service quality.
Education
- Full UK Driving Licence
- Flexible with relocation
- Strong record of meeting targets and exceeding service standards
