Bar Manager
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A hard-working person with a 'can do' attitude with over 5 years working within Customer Service. IT literate coupled with excellent presentation skills. Ability and competent in relating well with others at all levels in written communication and also a good telephone manner.
Organized and well motivated and find it easy to motivate others. Enthusiastic and self-motivated with strong team skills as well as being able to work individually. An optimistic team player that can support both large teams and individual and have the drive to complete any given tasks to a very high standard.
Bar Manager - Boxpark Camden
(2024-09 - 2025-07)
Oversee the daily operations of the bar, ensuring high standards of service and customer satisfaction in a fast-paced environment. Managing a diverse team of bartenders and support staff, providing training, guidance, and performance evaluations to enhance efficiency and service quality. Developing and implemented innovative drink menus, incorporating seasonal ingredients and popular trends to attract and retain customers.
Control inventory management, including ordering supplies, tracking stock levels, and reducing waste to maximize profit margins. Maintain compliance with health, safety, and licensing regulations to ensure a safe environment for staff and patrons. Build strong relationships with suppliers to negotiate favourable pricing and secure high-quality products.
Handling customer feedback and complaints effectively, fostering a welcoming and enjoyable atmosphere for all guests. Organise and promote special events and themed nights to increase foot traffic and enhance the venue's reputation. Monitor bar performance metrics and sales data to identify opportunities for improvement and implement strategic initiatives.
Manager - Big Penny Social
(2023-09 - 2024-09)
Overseeing daily Operations of the Establishment, ensuring the delivery of exceptional customer Service and adherence to company standards. Supervised and trained staff, fostering a positive work environment and promoting teamwork to enhance employee performance and morale. Managed inventory, including ordering supplies, conducting stock checks, and minimizing waste to ensure operational efficiency. Handled customer inquiries and complaints effectively, resolving issues promptly to maintain high levels of customer satisfaction and loyalty. Assisted in planning and executing promotional events and marketing initiatives to drive foot traffic and increase sales. Conducted regular evaluations of staff performance, providing constructive feedback and identifying opportunities for professional development. Ensured compliance With Health and safety regulations and company policies, maintaining a clean and safe environment for Both customers and staff.
Management to analyze sales data and develop strategies aimed at achieving business goals and targets. Supported financial activities, including cash handling, preparing daily reports, and managing budgets effectively.
Bar Manager - Cococure
(2022-03 - 2023-09)
Managed the business aspects of the bar, such as keeping a current alcohol license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Hiring and training staff to provide excellent service to customers. Created effective schedules and quickly resolved conflicts to ensure that bar is well staffed during peak hours. It also involved Setting and enforcing quality and safety controls.
Assistant Manager - The Fox @Excel
(2021-07 - 2022-03)
The Role involves me Maintaining Stock, Creating drink and food menus. Determine staff rotas based on business requirements.
Customer behaviour and sales to make decisions to optimise business. Maintain budget and monitoring costs. Overweening planning of events and executing shifts operationally. Places orders for Stock and supplies.
Overseeing staff, including bartenders and bar-backs, and, in some cases, bouncers, wait staff in whole venue including kitchen staff. Hiring, training promoting, and, when necessary, disciplining staff. Selecting music, books bands, and provides input on décor and marketing, including social media and other forms of publicity. Initiating and maintaining vendor relationships. Use point-of-sale tracking technology and bar and restaurant management platforms.
Supervisor - Blues Kitchen Brixton
(2021-05 - 2021-07)
My duties of at this role was to manage inventory, hiring, training, and overseeing staff, maintaining a budget, managing operations, taking bar inventory, conducting marketing, restaurant SEO, bar promotion, and driving sales.
Covid 19 Deputy Manager - Serco
(2020-10 - 2021-04)
Reporting to the Site Lead or Cluster manager, this role saw me take responsibility for deputising for Site Leaders at our Regional and Local Test centers, ensuring that all service users have a positive experience and that all health and safety measures were in place and adhered to.
Other tasks will be included: Managing stock levels, ensuring teams are properly briefed at the start and end of each shift, engaging with internal and external stakeholders at all levels, including members of the public, local authority, law enforcement and the media, contributing to creating an environment of operational excellence. Providing accurate and up to date reporting, Instilling culture into the sites by supporting the site lead on all requirements and liaising with stakeholders on emergency response for issues with infrastructure.
Bar Manager - Cococure
(2020-07 - 2020-10)
Managed the business aspects of the bar, such as keeping a current alcohol license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Hiring and training staff to provide excellent service to customers. Created effective schedules and quickly resolved conflicts to ensure that bar is well staffed during peak hours. It also involved Setting and enforcing quality and safety controls.
Supervisor - Blues Kitchen Camden
(2020-03 - 2020-03)
Assisting bar manager in developing, motivating, managing and training team to optimise performance identifying training needs through a regular appraisal system. My Role was to ensure adequate staffing levels at all times, whilst working within budgetary parameters Assisting Bar manager to achieve departmental KPI's as set out by them. Supervise the bar team and deputies for Bar Manager, ensuring financial, operational and strategic targets are met.
Liaise with the Bar Manager to increase sales, promotional opportunities and develop commercial business whilst delivering first class customer experience. Ensure all health, safety and hygiene regulations are applied in relevant areas and adhered to.
Assistant Manager - Revolution America Square
(2018-03 - 2020-03)
Prepare weekly schedules for bartender, bar back and server staff to adequately cover all shifts. Provide for coverage in case of employee absence and adjust staffing as necessary to meet business demands. Also Monitor inventory of beverages to ensure adequate stock is maintained and to prevent excess pours or abuse by staff.
Requisition purchases as needed. Oversee cleanliness of staff and physical bar area, paying special attention to possible health hazards and code violations. Create and maintaining a good standard of service on budget for payroll.
Review sales and beverage costs, and reconcile any discrepancies in accounting. Ensure proper cash management. Resolve customer complaints promptly and according to company guidelines. Oversee the preparation of beverages and ensure quality of product served.
Crew Leader - Moxy London Stratford
(2017-09 - 2018-03)
As a Crew leader I assisted the captain in ensuring the smooth and efficient day-to-day operations. I'm the host of the hotel so I provide staff with on-going coaching, training and development, handle Customer Service and Guest Relations doing this through our hotel PMI System to see how the hotel is performing and where to improve. I lead the crew to providing that overall perfect Moxy Guest Experience under Marriott Guidelines as we are part of the Marriott Group.
Assistant Hotel Manager - Travelodge Thurrock Lakeside
(2017-06 - 2017-09)
As an Assistant Hotel Manager my job is to Review customer feedback and insigh
