Head Visual Merchandiser - Asst. General Manager, 03/2021 - 04/2024
Reliance Retail Ltd. - Bangalore, India
- Developed and executed visual merchandising strategies for a portfolio of 75+ stores, resulting in a 15% increase in sales within three years.
- Led a team of visual merchandisers and collaborated with cross- functional teams to ensure consistent brand representation across all channels.
- Implemented innovative display techniques, including signage and merchandise displays, to enhance the customer experience.
- Conducted regular store visits to provide guidance, feedback, and training to ensure visual standards compliance.
- Contributed to cross-functional initiatives and projects, aimed at driving overall business success through strategic procurement practices.
- Managed an annual budget of £ 800,000.
Administrative Officer, 01/2019 - 02/2021, High Commission of India – London, UK
- Maintained confidential records in accordance with data protection regulations.
- Used judgement in interpreting and applying legislation, instructions and guidelines, and in selecting and applying appropriate methods and processes.
- Liaised with high commissions and embassies for events.
- Developed departmental and project budgets and tracked expenses.
Senior Manager - Visual Merchandising, 06/2017-12/2018, United Colors of Benetton - New Delhi, India
- Successfully managed and developed a team of 10+ corporate, regional and Field Visual Merchandisers, demonstrating strong leadership skills.
- Managed multiple projects and priorities in a fast-paced environment.
- Worked with top management on strategy development and execution planning for 280 stores.
- Conceptualized and implemented seasonal visual merchandising plans, resulting in a 20% boost in customer engagement and sales during key promotional periods.
- Collaborated with the marketing team to integrate promotional campaigns into store displays, creating a cohesive and impactful brand presence.
- Utilized strong analytical skills to assess product performance and adjust merchandising strategies accordingly.
Country Visual Merchandising Material & Order, 07/2014 - 06/2017,
H&M (Hennes & Mauritz) - New Delhi, India
- Led the sourcing, negotiation and general contract life-cycle management of various activities both in store design and visual merchandising categories.
- Developed innovative in-store visual solutions for seasonal campaigns, special events, and product launches.
- Provided guidance on color schemes, lighting, props and mannequins.
- Contributed to cross-functional initiatives and projects, aimed at driving overall business success through strategic procurement practices.
- Identified and on-boarded new suppliers, as well as managed relationships and performance with existing suppliers to ensure high-quality and cost-effectiveness.
- Developed and implemented cost-saving measures resulting in a 15% reduction in VM expenses.
- Successfully executed financial forecasting and planning to ensure optimal VM resource allocation in the stores.
Head Visual Merchandiser, 12/2012 - 04/2014, Biba – New Delhi, India
- Developed and implemented visual merchandising strategies to enhance customer experience and drive sales growth
- Trained staff on correct setup of fixtures, props, mannequins for optimal presentation of products.
- Monitored inventory levels to ensure adequate stock was available for display purposes.
- Created effective store window displays, in-store signage, and other visual elements that promoted merchandise.
- Utilized effective floor plans to maximize product visibility and optimize retail space utilization.
Regional Visual Merchandiser, 04/2009 - 12/2012, Adidas – Bangalore, India
- Directed layout changes for seasonal merchandise and ensured appropriate placement of products on shelves and racks.
- Communicated regularly with regional directors regarding progress updates and potential issues related to visual merchandising efforts.
- Created compelling visuals that showcased merchandise, drew attention to promotional items, and increased customer engagement.
- Worked closely with vendors to ensure timely delivery of new products or promotional materials within designated areas.
