Sophia Harris

I am experienced and results driven in sales and dealing with complaints, customer service and retention of customers and I am confident using Microsoft office and I am willing to learn to use additional systems. I have been recognised as having strong communication skills, attention to detail, and a commitment to continuous improvement. I am seeking a challenging role where I can contribute my skills, but I am also open to learning more new skills and moving away from a sales role.

Diversitea (2021-01 – 2023-12)

• Served tea, coffee and cold drinks to customers of all ages
• Prepared food and trained barista
• Assisted with cashing up

Sales support at Usay compare (2023-01 – Present)

Sales support for private medical insurance. This involves phone consultations and strong knowledge of what Usay-compares offers. This work is predominantly at the office but also includes some remote working. Involved in internal team leadership where trained to manage teams.

• Phone consultations for private medical insurance
• Strong knowledge of Usay-compares offers
• Predominantly office-based with some remote working
• Internal team leadership and training to manage teams
• Ensuring teams hit targets through mentoring

GCSE – Cirencester Kingshill School (2021-12)

Level 3 in Uniformed Services – Cirencester College

Level 2 in Food safety and hygiene (2026-02)