
Sophie Dutton
Communications & Engagement Manager
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About
Hi, I'm Sophie! I'm a highly organised, proactive professional with experience managing communications, employee engagement, project delivery and company culture. I've recently relocated to Gibraltar, and I'd be grateful for the opportunity to bring my experience, enthusiasm and drive to your team.
I have 8+ years' experience delivering large-scale initiatives, business events and employee engagement programmes across both retail and live entertainment industries, spanning multiple European countries. I'm a results driven person with a student mindset, strong work ethic, and I'm at my best when presented with a challenge. I'm very excited to bring my experience to a new environment, meet new people and make a meaningful impact to your business.
Thank you for considering my application - I look forward to hearing back from you!
Experience
Communications & Engagement Manager at Legends Global (2025-01 – Present)
- Led internal communications across 45 venues in 7 European countries, coordinating activity across multiple markets and teams.
- Managed employee experience throughout an acquisition and subsequent rebrand, helping team members navigate organisational change and the transition to a new brand.
- Collaborated with teams across Europe, the US and APAC to develop and launch a new global intranet for all staff to engage and connect with each other world-wide. Huge success!
- Managed all EU content across the global intranet, weekly employee newsletter and Legends Global Europe LinkedIn channel.
- Planned and delivered all internal campaigns, employee engagement initiatives and social events for the Manchester, UK office.
- Redesigned the quarterly Town Hall, creating a more engaging and dynamic employee experience.
- Managed multiple projects and competing priorities, working with senior leadership and international teams to deliver to deadlines.
Customer Service → Assistant Team Manager → Team Leader → Communications Executive at AO (2017-01 – 2025-01)
- Managed employee internal communications - including intranet and newsletter content, alongside all internal storytelling.
- Owned the end-to-end delivery of company-wide engagement events for over 2,500 employees, from initial concept and planning through to on-site execution.
- Managed a £20,000 annual events budget, overseeing expenditure and negotiating with suppliers to maximise value.
- Led an 11-person events team, coordinating workloads and delivery across multiple engagement programmes.
- Supported the management of an additional 18-person customer experience team, balancing people leadership with departmental event and communications responsibilities.
- Delivered a diverse programme of awards events, away days, company celebrations and employee engagement initiatives throughout the year.
- Managed suppliers, schedules, logistics and internal stakeholders to ensure events were delivered smoothly and to deadline.
- Built strong relationships across marketing, PR, production and senior leadership, coordinating teams with different priorities towards a shared outcome.
- Contributed to live brand activations at AO Arena, including hosting journalists and influencers within hospitality suites.
- Awarded a full scholarship for The Event Crowd Events Management Diploma, completed alongside full-time employment.
Earlier Experience at Multiple
- Victoria's Secret
- Selfridges
- Hospitality
- Direct Sales
Education
GCSEs – Bury Grammar School Girls
A-Level in English Language – Bury College
Level 3 & 4 Extended Diploma in Music Industry and Performance – Bury College
Diploma in Events Management – The Event Crowd
Diploma in Internal Communications – CIPR