Sophie

Friendly, enthusiastic and reliable Pharmacy student at Keele University with experience in both retail and healthcare settings. Skilled in customer service, cash handling, teamwork and working efficiently in busy environments. Through my experience at Card Factory and Bransholme Pharmacy, I have developed strong communication skills, attention to detail and the ability to provide a positive experience for customers.

I am seeking a position where I can contribute to a welcoming environment while delivering excellent customer service.

Pharmacy Dispenser - Bransholme Pharmacy

(2024-10 - 2025-04)

• Assisted customers with prescription collections and general enquiries in a professional and friendly manner.
• Dispensed and labelled medications accurately under pharmacist supervision.
• Maintained patient confidentiality and followed healthcare regulations.
• Managed stock levels and organised medication supplies.
• Processed prescriptions using pharmacy computer systems.
• Worked effectively as part of a team in a busy customer-facing environment.
• Maintained a clean, organised and professional workplace.
• Demonstrated excellent attention to detail and accuracy at all times.

Retail Assistant - Card Factory

(2023-12 - 2023-12)

• Delivered excellent customer service and assisted customers with purchases.
• Operated the till and processed cash and card payments accurately.
• Inflated and prepared balloon orders for customers.
• Maintained attractive product displays and store presentation.
• Replenished stock and organised shelves.
• Assisted customers during busy seasonal trading periods.
• Handled customer enquiries in a friendly and professional manner.
• Worked effectively within a team to ensure smooth day-to-day operations.

MPharm - Pharmacy - Keele University (2026)

A Levels - Chemistry, Biology, Psychology - Wyke College (2021 - 2023)

GCSEs - Newland School for Girls (2017 - 2021)