Sophie Jackson

Friendly, professional and reliable individual with previous retail experience in customer service, till work and stock replenishment. I am confident communicating with a wide range of people and enjoy working as part of a team to provide a positive customer experience. My extensive career in teaching and senior leadership has developed excellent organisation, communication, problem-solving and time-management skills.

I am confident following procedures, learning new systems and working calmly and professionally in busy environments. I am flexible, approachable and keen to bring my skills and experience to a customer-focused retail role.

Part-Time Student Retail Role (1994-05 – 2000-09)

• Provided friendly and professional customer service.
• Operated tills and dealt with customer transactions.
• Replenished stock and helped maintain an organised shop floor.
• Worked as part of a team to support the smooth running of the store.
• Followed workplace procedures and completed tasks accurately.
• Developed strong communication and customer-facing skills.

Teacher and Senior Leader at Several schools in Hull, most recently Pearson Primary (2000-09 – Present)

• Communicate professionally and effectively with a wide range of people.
• Manage multiple responsibilities and competing priorities in a busy environment.
• Maintain accurate records and follow established procedures and systems.
• Use strong organisation and time-management skills to complete tasks efficiently.
• Work collaboratively as part of a team to achieve shared goals.
• Respond calmly and professionally to challenging situations.
• Use problem-solving skills to find practical solutions.
• Adapt quickly to changing circumstances and new requirements.
• Use digital systems and technology confidently.
• Provide a consistently professional, helpful and approachable service to pupils, families and colleagues.

Company Secretary at Avenue Living Ltd (2022-09 – Present)

• Manage administrative responsibilities relating to several rental properties and renovation projects.
• Maintain accurate records and documentation.
• Organise multiple tasks and priorities effectively.
• Communicate with a range of people in a professional manner.
• Coordinate work and respond to issues as they arise.
• Demonstrate strong attention to detail, reliability and problem-solving skills.

Degree in Qualified Teacher Status (QTS) – Sheffield Hallam University (1997-09 – 2000-08)

– Wolfreton School (1989-09 – 1996-07)