Sophie-jane Harris

Reliable and hardworking food service professional with over 3 years' experience across bakery, hospitality, events, and high-volume customer environments. Experienced in food preparation, serving customers, maintaining hygiene standards, handling orders, and working efficiently under pressure. Known for a strong work ethic, excellent time management, and attention to cleanliness and detail.

Confident working both independently and as part of a team to deliver high standards of food quality, presentation, and customer service.

Bakery Assistant at My Scrummy Bakery (2021-09 – 2022-02)

• Prepared hot and cold food items to order in a busy bakery environment
• Served customers efficiently while maintaining friendly, professional service
• Processed in-store and online orders using digital till systems
• Handled cash and card payments accurately
• Restocked ingredients and displays, ensuring correct stock rotation
• Maintained high standards of cleanliness and food hygiene at all times

Garden Centre Manager (Food & Customer Areas) at Hilltop Garden Centre, Coventry (2023-05 – 2024-05)

• Oversaw daily operations including café-adjacent and food retail areas
• Ensured food display areas were clean, well-presented, and fully stocked
• Managed staff workflows to maintain smooth service during busy periods
• Maintained hygiene, safety, and cleanliness standards across customer areas
• Handled customer enquiries and resolved issues professionally

Holiday Let & Event Assistant at Penstowe Manor, Cornwall (2022-03 – 2022-11)

• Assisted with food service and refreshments during events
• Supported front-of-house operations including serving guests and handling payments
• Maintained clean preparation and service areas
• Worked efficiently during high-footfall events and busy periods

Pharmacy Support Assistant at ASDA Pharmacy (2022-11 – 2023-04)

• Worked within a regulated, hygiene-focused environment
• Followed strict procedures and cleanliness standards
• Developed strong attention to detail and accuracy
• Maintained calm professionalism during busy periods

Hair Styling at Self-Employed

Managed bookings and client schedules, demonstrating reliability and professionalism

Equestrian Support Volunteer

Assisted with daily routines, cleaning duties, and care responsibilities