Sophie Rose

I am a friendly, positive and highly motivated individual with a sales driven attitude who can talk confidently to customers and build relationships easily. I have excellent customer service skills along with experience in sales and upselling. I am adaptable and very flexible and like to be organised to keep on top of all tasks.

I have experience working as a retail skin therapist for dermalogica. I have excellent written and verbal skills along with great computer skills and good telephone manner. Lastly I am someone who will always perform my job to the best standard I can.

Beauty And Skin Therapist - Self employed

(2020-10)

• Perform all beauty treatments
• Communicate with customers face to face, over telephone or over email
• Build client base
• Sell products during appointments
• Rebook appointments
• Manage sales and cash
• Stock take
• Social media advertisement
• Diary planning

Dermalogica Skin Therapist - Harvey Nichols Manchester - Manchester

(2018-09 - 2020-09)

• Performing all dermalogica treatments
• Recommending products and services to customers
• Inputting data and appointments
• Answering and making telephone calls
• Meeting targets
• Upselling products and treatment courses
• Handle cash
• Stock take
• Manage counter
• Experience using excel and word
• Keep tidy and organised

Beauty Therapist - Face body and sole

(2014-07 - 2018-09)

• Beauty therapist performing all treatments
• answering and making telephone calls
• Sell products and treatment courses
• Upsell during treatments
• Manage appointments
• Handle cash and payment
• Stock take
• Keep tidy and organised

Nvq Level 2 Beauty Therapy - Beauty Therapy - West Lancashire college (2013-09)

Nvq Level 3 Beauty Therapy - Beauty Therapy - St Helens college (2014-09)

GCSE - Rainford High School (2008-09 - 2013-09)