Sophie Thomas-Williams

A motivated and customer-focused individual with a strong passion for providing excellent service in the catering and hospitality environments. I have good communication and interpersonal skills, allowing me to connect easily with customers, understand their needs, and ensure a positive experience for them. I am adaptable and willing to learn new systems, I thrive in fast-paced environments and am eager to contribute to a dynamic team.

I am ready to bring my positive attitude, strong work ethic, and passion for customer service

Apprentice Hairdresser - The Hair Bar - Bangor

(2021-09 - 2021-11)

• Answering phone calls and making appointments for customers.
• Washing, Styling and Blow-drying customer's Hair.
• Offer and making coffees.
• Organise Hair accessories in the Salon and making sure that everything was in the correct place.
• Clean the Salon, including brushing the floor and making sure that the chairs and mirrors were clean.
• Checking stock and making sure that there were plenty of stock available in the salon. I was asked occasionally to go out to the shop to buy products.

Work experience placement - The Hair House - Menai Bridge

(2018-07 - 2018-07)

• Offer and making coffees.
• Organise Hair accessories in the Salon and making sure that everything was in the correct place.
• Clean the Salon, including brushing the floor and making sure that the chairs and mirrors were clean.

GCSEs - English, Welsh, Maths, Physics, Biology, Chemistry, Design and Technology, Art, Catering Level 1 and Hair and Beauty Level 1 - Ysgol David Hughes (2017 - 2019)

Animal Care Level 1 - Animal Care - Coleg Glynllifon (2019 - 2020)