Fundraiser at Trinity Marketing (2026-06 – 2026-09)
- Adapted to different campaigns and experienced Fundraising on events stands
- Achieved targets under pressure
- Met goal expectations
- Provided a friendly and professional approach to donors
- Successfully qualified long term donors which positively impacted my attrition
- Worked well with a team of people
- Enhanced my resilience in challenging situations using a solution-oriented mindset
- Described as receptive by team leaders as I effectively applied feedback and saw instant results
- Achieved my daily PB of 7 sales on a site I did 0 on the day before, demonstrating resilience and effectively learning from setbacks
- Established strong working relationships with colleagues, allowing me to collaborate effectively with a diverse range of people
Fundraiser / Team Leader at The Promotions Company (2025-08 – 2026-05)
- Achieved and exceeded sales targets in a commission-based fundraising role through a resilient, results-focused approach
- Reached leadership goal of securing 6 donors within 3 days, accomplishing this in just 2 days
- Trained and mentored new team members in direct sales techniques, improving overall team performance
- Supported and managed a team to consistently meet weekly fundraising goals through coaching, motivation, and accountability
- Contributed to the promotion of team members into leadership roles by developing their sales and leadership capabilities
- Assisted in running daily office operations, including planning and organising morning meeting agendas
- Delivered presentations at leadership meetings, demonstrating strong communication and presentation skills
- Collaborated with colleagues to organise team structures and daily working groups to maximise efficiency
- Built and maintained strong professional relationships with colleagues and managers across multiple offices through effective networking
- Demonstrated high reliability and professionalism, earning trust from senior leadership
- Maintained a positive, compassionate approach when engaging with donors, enhancing donor experience and retention
- Exhibited excellent interpersonal and communication skills in both donor interactions and internal teamwork
- Raised over £200,000 for many Charities
Customer Service Assistant at Primark (2024-05 – 2025-10)
- Upheld company policies and procedures consistently for maintained standards of operation
- Prioritised tasks during busy periods for maximised productivity
- Processed returns and exchanges swiftly, enhancing customer satisfaction levels
- Assisted in the training of new staff members, ensuring consistency in service delivery
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment
- Assisted customers with product inquiries for enhanced shopping experience
- Handled cash transactions accurately, maintaining financial integrity of the till
- Listened actively to customer concerns, confusions and needs for excellent communication
Front of House Assistant at Greene King (2022-09 – 2023-09)
- Achieved Managers' daily objectives to a high standard
- Prioritised Customer Satisfaction whilst working in a fast-paced environment, maintaining personal stress levels
- Dealt with mistakes with integrity and reflected on Managers' feedback effectively
- Enhanced my teamwork skills by working with different managers on each shift
- Managed a work – life balance by working a colleague's shift, achieving flexibility
Digital Marketing Intern at Brand Recruitment (2022-07 – 2022-07)
- Gained experience within a corporate business, working in an office with other recruiters
- Gained an insight into the marketing environment from a recruiting perspective
- Achieved a range of IT skills and can successfully implement them into any working environment
Customer Service Assistant at Frosts Garden Centre (2021-05 – 2022-09)
- Provided primary customer support to internal and external customers in a fast-paced environment
- Manage over 30 customers on Saturdays with Garden Club Cards
- Guaranteed positive customer experiences and resolved all customer complaints
- Maintained clean sales floor, straightening, and facing merchandise for visually appealing displays
Events Assistant at Frosts Garden Centre (2019-12 – 2019-12)
Elf at Santa's Grotto where I achieved:
- Established communication skills with colleagues and customers
- Operating in a fast-paced environment, authorising over 100 bookings at reception, therefore gained transferable technology skills
- Entertaining children and working extremely well with them
- Enhancing magical experience of Christmas
- Performing flexibly within different roles
