Sparsh Kunwar

Reliable and customer-focused individual with strong communication skills and experience working in one of the busiest airports in London, Heathrow. I am patient, adaptable, and able to stay calm under pressure while delivering excellent service. With a background in frontline customer roles and volunteering experience, I am confident in my ability to connect with people from diverse backgrounds and contribute positively to the team.

I'm eager to bring my friendly attitude and strong work ethic to a customer service role at the airport.

Team member (fOH) - PRET A MANGER

• Delivered excellent customer service in a high-volume, fast-paced environment, ensuring customer satisfaction at all times.
• Collaborated effectively with team members to manage busy service periods and maintain smooth operations.
• Addressed customer inquiries and resolved complaints professionally and promptly.
• Adhered strictly to company policies and health and safety guidelines.

BTEC level 2 Extended Certificate - Business - RICHMOND UPON THAMES COLLEGE