Srividya Babu

Self-motivated and confident individual with over 8 years' experience working in various Business analyst and project Coordinator roles. Currently work as a Business Analyst for Jaguar Land Rover after achieving an MBA from the University of Wolverhampton, UK.

Business Analyst - Jaguar Land Rover - Gaydon (Hybrid working)

(2025-03)

• Coordinated and managed end-to-end delivery of Health & Safety and technical training programs for engineering teams, ensuring compliance with industry standards and internal policies.
• Collaborated with subject matter experts and training providers to design and schedule relevant courses, including risk assessments and safety-critical training.
• Utilized LMS platforms (e.g., SuccessFactors) and Power Apps to track training progress, manage bookings, and generate compliance reports.
• Supported over more than 850 delegates across multiple departments, optimizing training schedules to minimize operational disruption.
• Led the development of training dashboards and reporting tools to monitor completion rates, identify gaps, and support audit readiness.
• Streamlined training request and approval workflows, reducing administrative turnaround time.
• Acted as a key liaison between engineering operations, HSE teams, and external training vendors to ensure timely and effective course delivery.
• Contributed to continuous improvement initiatives by gathering feedback, analyzing training effectiveness, and implementing process enhancements.
• Coordinate and manage ED&T spend requests ensuring compliance with JLR financial and procurement processes.
• Act as a link between engineering teams, finance, and purchasing to enable timely approvals and supplier engagement.
• Budget & Spend Control: Align ED&T requests with Redbook and RADs.
• Process Management: Prepare and track ED&T sheets, raise SAP shopping carts, and ensure approvals.
• Compliance: Ensure PACN/iCreate approvals are completed before spend and prevent pre-commitments.
• Coordination: Liaise with engineers, buyers, finance, and cost engineering to confirm work completion and payment.
• Risk Management: Avoid unauthorized commitments that can lead to legal and financial exposure.

Recruitment Project Analyst - Jaguar Land Rover - Gaydon (Hybrid working)

(2022-05 - 2025-03)

• Responsible for facilitating all recruitment activities for the business divisions within JLR Engineering.
• Supervision of process from all the way from job description to on-boarding of recruits.
• Working closely with JLR hiring Managers gathering job requisition details and developing killer questions.
• Supporting for assessment centre for Technician Campaign when required.
• Participate interview as assessor to along with the hiring manager.
• Coordination of internal and external recruitment postings.
• Analysing and coordinating the process of interviews and the Hiring system.
• Be able to proactively enquire roles with managers to ensure deadlines are met.
• Coordinating all Job requisitions for the Engineering team and other Tech centres.
• Keeping hiring managers and factory managers fully up to date on the status of each internal and external posting.
• Use of outlook or similar diary/email application; Microsoft Office; Word, Excel, PowerPoint.
• Provide training to new colleagues on systems and processes.
• Assist in workforce planning and HR colleagues to achieve future business requirements.
• Received recognitions from Managers and Senior Managers.

Service Analyst - Kantar Group - Work from Home

(2021-04 - 2022-05)

May 2022-JUNE2022 Supported the team occasionally on weekends as a freelance worker.

• Act as the frontline service to the internal workers of the company.
• Main responsibility is to handle new requests or queries from internal workers i.e., Telephone/Face to Face interviewers in related to IT, Pay roll and Human Resources issues.
• Training and assisting new starters on the systems, policies and procedures.
• Answering a high volume of calls and dealing with emails.
• Logging the tickets in DevOps and liaising with the relevant teams to assist interviewers further with their queries.
• Resolving the issues of the callers and closing the ticket when it is resolved.
• Monitoring and tracking the logged tickets to check whether they have been completed.
• Maintaining daily operational requirements and providing a high standard of customer service at the same time.
• Always ensuring whether the callers are satisfied with the service, and they have received the required information in a timely manner.

COVID Senior Response Advisor - Public Health of England - NHS Test and Trace - Work from home

(2021-02 - 2021-04)

The contract came to an end as covid subsided.

• Take in-bound calls from people seeking information, guidance and support on COVID-19 vaccination drive.
• Book vaccination appointments for individuals who need support with the process.
• Record/update relevant information on patients on online database of NHS.
• Provide support to vulnerable customers and follow up where needed.

Academic Resources Coordinator - Arden University - Coventry

(2019-09 - 2020-04)

Main responsibility is to manage the co-ordination, support and administration of all matters relating to the recruitment, appointment, scheduling and day-to-day operational activities related to Arden's contracted Tutor resource, working in liaison with, academic leaders, the Academic Resources Manager and other colleagues as required.

• Raising accurate purchase orders and resolving invoice queries in line with processes and procedures.
• Making sure that all Purchases are within budget with relevant approvals.
• Tracking expenditure and performance and ensuring that management are informed of progress and issues that may arise.
• Providing support to a range of stakeholders to resolve complicated queries in a timely manner.
• Maintaining Documents for the Teams.

Clinical Case Worker - Public Health of England - NHS Test and Trace - Work from home

(2020-05 - 2021-01)

Promoted to senior role at end of the contract.

• Form part of a team of Contact tracers who will normally provide the first point of contact of cases of COVID-19 (i.e., the people who have just received a positive lab result).
• Undertake case interviews and perform an initial public health risk assessment of COVID-19 cases identified for contact tracing in line with the contact tracing and management protocol and further protocols or guidance as indicated (45-60 mins).
• Ensure the timely and accurate recording of information from those interviews using systems provided.
• Provide clinical advice to cases and their contacts as directed by protocols and procedures.
• Providing the first point of contact with contacts of cases of COVID-19.
• Receive escalation queries from non-clinical Call Handlers, provide advice and take action as appropriate.
• Escalate and refer challenging or complex cases or incidents and outbreaks of COVID-19 to the Tier 2 Team Leader.
• Ensure accurate, up to date records of contacts/action by completion of relevant records and compliance with team handover procedures, in line with PHE operational guidance and procedures.

Masters - Master of Business Administration (MBA) - University of Wolverhampton (2021-02 - 2022-05)

MA - English Literature - University of Calicut (2011-08)

BA - Functional English - University of Calicut (2009-04)