Primary Care Technician - Icknield PCN
(2024-03)
Carry out work to identify patients suitable for medication changes in line with the Medicines Management work plan to support QoF, prescribing targets and CCG projects and subsequently make those changes with the agreement of the GP, eg dose optimisation, formulary switching.
- Assess prescribing data using practice clinical computer systems and patient records, highlight any recommendations and implement changes if required, to ensure patients' medication records are up to date.
- Liaise with patients, practice staff, GPs, care home staff and community pharmacists in all aspects of medication reviews and prescribing queries to improve the pharmaceutical care of patients.
- Support medication review and medicines reconciliation. Work to gather information to support the PCN pharmacist/doctor/nurse carrying out medication reviews or clinical audits.
- Implement initiatives to reduce waste and improve medicines compliance.
- Implement service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, safety updates eg NICE, MHRA.
- Under the direction of the PCN Pharmacist/GPs, assist with medication changes from hospital letters and medicines reconciliation for new patients.
- Highlight any medication errors/queries and report any concerns to the PCN Pharmacist/GPs to support local clinical governance structures.
- To assist the PCN Pharmacist with any searches, data collection and letter production required for prescribing changes or drug alerts.
- To provide information and answer technical medicines management queries from healthcare professionals and members of the public.
- Identify potential issues/areas, which require work to achieve maximum cost or clinical effectiveness in prescribing.
- To help develop and implement medicines management initiatives through the work of the practice eg repeat dispensing, pharmacy MURs.
- In conjunction with the PCN pharmacist deliver training and education on prescribing and therapeutics in general practice.
Prescribing Clerk - Stanmore Medical Group
(2023-04 - 2024-02)
- Manage incoming repeat requests from; patients, pharmacies, care homes, etc.
- Assist practice admin team(s) with medication queries.
- Liaise with patients to resolve queries and support their use of medication.
- Contribute towards improvement of prescribing prosses in general practice.
- Promotion of electronic repeat dispensing and online ordering
- Handle function specific information, which may be sensitive, complex and confidential and appropriately recording, transferring and/or coordinating such information in accordance with Data Protection Act; Caldicott Guideline and the Confidentiality Code of Conduct.
- Support the role of the Clinical Pharmacist/ Technician at practice and PCN level on the delivery of new Clinical Pharmacy in General Practice.
- To be responsible for the organisation, planning and of own workload to meet set deadlines.
- To undertake learning and development to maintain the required knowledge and skills for practice based work.
Phlebotomist - Royston Health Centre
(2020-09 - 2023-04)
- Perform safe and accurate venepuncture technique using monovette phlebotomy systems.
- Documenting on Systemone to record patient encounters, maintaining patient confidentiality and efficient and accurate notes.
- Ordering from various suppliers and maintaining sufficient stock for phlebotomy equipment.
- Attending housebound patients to perform domiciliary blood tests and blood pressure checks.
- Initiate new monitoring system for patients on HRDM, INR, DOAC monitoring. In accordance with NICE guidelines and local shared care policies.
- Processing monthly reports on outstanding monitoring required for patients on HRDM and DOAC medications.
- Perform ACPT duties in dispensary when required.
- Respond to set tasks in a timely manner to avoid any delays in patient care.
- Assist in the training of Student Nurses and Doctors.
Dispenser - Saffron Road Medical Partnership
(2018-06 - 2020-09)
- Process repeat medication requests through systmone, paper prescriptions, Pharmacy managed repeat requests for dosett boxes, process emailed care home medication requests.
- Assist with medication queries.
- Maintain accurate and up-to-date patient records.
- Dispense FP10s for dispensing patients, process prescription payments, refund and exemptions.
- Order and maintain adequate stock levels of medication for dispensary.
- Process month end and consumables.
- Look at discharge/clinic letters for new, amended or stopped medications before forwarding to GP.
- Deal with medication queries and calls from patients, care home staff, nurses and doctors.
- Liaise with wholesalers about out of stock items, back orders, specials.
- Ordering, recording and issuing controlled drugs.
- Perform monthly out of date stock take and stock control through systmone.
- Build good communication with community pharmacy staff and patients.
- Ordering made to measure garments from district nurses and specialist clinic requests.
- Ordering stoma and urological appliances and liaise with appliance contractors.
Specialist Pharmacy Technician - Northampton General Hospital
(2015-09 - 2017-10)
- Health and safety lead technician, aseptic services.
- Generating and processing private invoices.
- Ordering standard and bespoke TPN; neonatal, paediatric and adult.
- Performing and reviewing product risk assessments.
- Maintaining COSHH product records.
- Assembling, preparing, quality assessing and releasing aseptically prepared chemotherapy.
- Liaise with other professionals including nurses and clinicians to provide a quality service.
- Take an active part in Good Manufacturing Practice team meetings.
- Co-ordinate the supply of Chemotherapy to the chemotherapy day unit ensuring products are supplied in a timely manner.
- Maintain personal competencies to be able to check products manufactured within aseptic services.
- Always follow procedures, ensuring that the procedure is current and valid and when required work with a senior member of staff to update procedures.
- Maintain a valid broth and transfer validation, dispensing competencies and accuracy checking competencies.
- Complete worksheets, transcribing detailed information from chemocare prescriptions onto worksheets, carrying out of complex calculations. If required querying patient doses with Pharmacists to ensure accuracy in line with standard operating procedures.
- Undertake transcription, calculation and reconciliation checks on manufacturing documents prior to the use of the document by any grade of staff.
- Take part in the cleaning Rota ensuring all equipment including the aseptic suite and isolators are cleaned and maintained, carrying out any system checks as required.
- This includes leak testing isolators and daily in use checks prior to use of the isolators.
- Undertake and maintain training to be able to use relevant IT equipment and systems.
- Ensure that all goods used within production services are approved items and complete where necessary the relevant forms for sending to Quality Assurance to have new items added to the approved drug list.
- Notify the Lead Technician or Technical Services Lead of any major faults within the unit of any equipment or fabric of the building.
- Ensure that adequate stocks of raw materials, packaging components and other consumables are maintained.
- Perform stock checks on raw materials, packaging components, consumables and completed products as required by Pharmacy Managers and in accordance with Trust audit requirements.
- Staff Management Supervision and training of junior grades in aseptic production and compounding.
- In absence of the Unit Manager or Lead Technician manage the day-to-day activities of the unit ensuring that workload is completed to high standards and in a timely manner.
- Supervise other technicians, SATO's and students.
- Allocate workload; ensure that all staff are following SOP's and that the unit has a safe capacity for workload withdrawing services if required.
- Assist in the training of junior and less experienced members of staff.
Pharmacy Manufacturing Technician - East and north Herts NHS Trust Lister Hospital
(2013-01 - 2015-12)
- To control the assembly and distribution of Emergency Drug boxes.
- Liaise with other professionals including nurses and clinicians to provide a quality service.
- Report to the unit manager any deviations from standard procedures and act upon any changes as required.
- Participate in the compounding of all aseptic preparations, including chemotherapy, clinical trials, radiopharmaceuticals, and intravenous additives within the aseptic unit using isolator technology.
- Maintain personal competencies to be able to check products manufactured within aseptic services.
- Always follow procedures, ensuring that the procedure is current and valid.
- Maintain broth validation and skills in manufacturing. Maintain competencies working within the dispensary and pharmacy stores area.
- Complete worksheets, transcribing detailed information from chemocare prescriptions onto worksheets, carrying out of complex calculations. If required querying patient doses with Pharmacists to ensure accuracy in line with standard operating procedures.
- Undertake transcription, calculation and reconciliation checks on manufacturing documents prior to the use of the document by any grade of staff.
- Maintain competencies to be able to carry out and complete final compound checking of products manufactured
- Ensure that all logbooks and daily checks are completed accurately.
- Ensure that all readings and limits are within range and that the unit is maintained and fit for operational use, reporting any deviations to a senior member of staff.
- Take part in the cleaning Rota ensuring all equipment including the aseptic suite and
