Stacey Holder

Diligent individual gaining some experience in a university laboratory, during my time at the University of Worcester I gained hands-on experience learning various techniques whilst observing safety procedures. A quick learner with good problem-solving abilities who is driven to pick up knowledge under the guidance of more seasoned employees. I always make sure that all laboratory work is done carefully.

Laboratory Technician - Perryfields Academy

(2024-04 - 2024-07)

Voluntary work experience placement. Sourced and provided the correct equipment for the science department enabling the teaching staff to enhance the learning experience for the students.

Office Administration Assistant - Aimsnetwork LTD

• General office duties which included dealing with customer enquiries
• Booking appointments
• Ordering stock and equipment

Deputy Branch Manager - Bromwich Insurance

(2000-05 - 2012-10)

• Determined the insurance needs for the clients and provide the best coverage
• Investigated the options for each client; negotiated with insurance firms over policy premiums
• Informed the client about the specifics of the policy, making sure they comprehend and accept the terms and conditions
• Received payments from clients in accordance with the needs of the business
• Educated new employees, enhancing their level of competence
• Stayed informed about the latest developments in the insurance industry
• Oversaw the sales team, the claims team and the administrative department
• Area manager for seven branches

Administration Clerk - Motor and Home Insurance

(1999-02 - 2000-05)

• Obtained information from clients and created accurate risk profiles from the information provided
• Managed personal lines insurance policies from midterm adjustments, policy renewals and claim handling
• Generated new leads from cold calling
• Maintained relationships with clients to ensure client loyalty
• Ensured client records were current and up to date

Filing Clerk - Footman James

(1998-05 - 1999-02)

• Made sure that the client records for our department were kept and stored correctly so they could be found quickly when the client contacted the office
• Provided quotations for clients in the classic car department

BSc - Biomedical Science - University of Worcester (2024)

GNVQ - Business Studies - Stourbridge College (1998)

GCSEs - Thorns School and Community College (1996)