Admin Assistant
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My role includes providing information for funding bids, preparing reports for our funders, running 2 wellbeing groups and providing one to one support as a practitioner, using a person-centred approach to help identify their goals so that they can improve their wellbeing. Duties for the Wellbeing groups include, recording statistics, booking rooms, organising events, recording and collating feedback for service users, supporting those attending with their wellbeing and signposting where appropriate.
Wellness Practitioner - MIND YOUR HEAD - Lerwick
(2019-08)
My role includes providing information for funding bids, preparing reports for our funders, running 2 wellbeing groups and providing one to one support as a practitioner, using a person-centred approach to help identify their goals so that they can improve their wellbeing. Duties for the Wellbeing groups include, recording statistics, booking rooms, organising events, recording and collating feedback for service users, supporting those attending with their wellbeing and signposting where appropriate.
Administration (Part Time) - SELF CATERING SHETLAND - Lerwick
(2011-02 - 2021-03)
Providing administration support, although as it was a small team it was necessary to provide support across all different areas of the business. I was responsible for managing bookings and payments, dealing with enquiries and any complaints.
Admin. Support – Staffing - SHETLAND ISLANDS COUNCIL - Human Resources
(2003-07 - 2004-07)
Preparing Information for vacant posts (job descriptions, person spec. etc), arranging interviews, preparing adverts for posts and general admin duties. In this post I was responsible for the advertising, preparation and communication with candidates for vacant posts within education and social work departments. I worked within fixed timescales and with the interview panel to ensure that they had all the required information.
A professional and confidential approach was essential for this position.
Customer Service Officer - CLYDESDALE BANK - Lerwick
(2000-10 - 2003-07)
Cash handling, ledger duties and customer service. This post was varied and covered many aspects of the day-to-day operations of the local Brach. As much of the personal information was sensitive confidentiality was key to providing customers with approachable and professional service. Dealing with cash and financial transactions required a professional, accurate and organised approach.
ANNAN ACADEMY (1990-08 - 1996-05)
BSc - Construction Management - ROBERT GORDON UNIVERSITY (1996-09 - 1999-05)
ECDL - SHETLAND COLLEGE (2009-09 - 2010-04)
