ESL Teacher - New Vision Vietnam - Ha Tinh, Vietnam
(2025-10 - 2026-04)
Deliver engaging English lessons to ages 3-16 in public and private settings, iSchool Ha Tinh, Thạch Linh, Nguyễn Du, Nguyễn Du Plus Kindergarten, New Vision English Centre, including 1-1 sessions and online.
- Plan and adapt lesson materials to meet curriculum requirements and varying learner levels including preparing students for Speaking Examinations in KET, PET, FCE and IELTS.
- Developed students' speaking, listening, reading, and writing skills using communicative teaching methods.
- Manage classrooms effectively and maintain a positive learning environment.
Senior Peer Specialist - Dorset Mental Health Forum - Bournemouth and Poole, United Kingdom
(2022-10 - 2025-10)
- Co-facilitating group sessions, running sports and social activities at Littledown Leisure Centre, AFCB and The Climbing Project in Poole.
- Co-facilitating group workshops focused on Wellbeing at Alderney Hospital and Nightingale House & Court
- Maintain accurate and confidential records of interactions and progress with clients.
- Complete required paperwork and documentation to comply with organisational and regulatory standards.
- Working with individuals in the community 1-2-1 across Bournemouth and Poole.
- Building relationships with the community, advocacy groups, and other stakeholders to promote mental health awareness and support.
Coach and School Support Staff - Aspire Life Sports - United Kingdom
(2021-11 - 2022-10)
- Administrative duties, including emails, creating registers for after-school clubs and holiday clubs using Excel and Dropbox
- Content creation duties - designing flyers and online posts using Canva for social media platforms Instagram and Facebook.
- 1-2-1 mentoring for students under the BCP Council and Iford Academy, including functional skills and mixed sports.
- Assisting with after-school and holiday clubs at Stanley Green Infant School, Anton Junior School, St Katherines C of E School.
Revenue Administrator Level 2 - Liberata - United Kingdom
(2021-08 - 2021-11)
- Support and take responsibility for various technical and financial queries from residents, businesses, agents and solicitors across multiple systems, including Northgate, Academy, Information@Work and Civica.
- Utilising financial software and tools to manage revenue data, including CRM systems, enterprise resource planning (ERP) software, and spreadsheets.
- Managing high-value business and residential accounts
- Handling complex financial queries and supporting customers to find solutions to challenging issues.
- Ensure compliance with all relevant accounting standards, industry regulations, and tax laws related to revenue recognition and reporting.
- Creating and maintaining documentation of revenue-related processes and procedures.
Production and Despatch Assistant (Freelance) - Tache Cards - United Kingdom
(2020-11 - 2021-03)
- Assisting with hand making greeting cards
- Compiling components for orders
- Assisting with dispatch and general warehouse tasks
Consumer Services Administrator & OTC Executive - Kondor - United Kingdom
(2019-07 - 2020-03)
- Manage all engagement with consumers from initial orders to post sales to ensure a positive consumer experience.
- Handling requests and queries for customers across Kondor's brand, partnering with EE, O2 and Sony
- Answering customer calls and emails about the eBay channels and Kondor's brand
- Managed orders; reviewed, checked, and processed web invoices in KOMS and Sage.
- Post-sales, processing of credit noted for returns in Sage, resolving product delivery issues with consumers.
- Allocating cash, reconciliation of the receipts and cash activity on the KOMS channels, including commission calculations
Personal Assistant - The Hack (Youtuber) - East London, United Kingdom
(2018-09)
- Help with time and daily management, scheduling of meetings, correspondence, note-taking, and administration.
- Filming and collating photography of tourist attractions and leisure activities based in East London using a Canon EOS 70D DSLR and Apple technology.
Events Coordinator Assistant - The Hamptons Jazz Festival - Botswana
(2016 - 2016)
- Assisted in coordinating logistical aspects of the event, including venue selection, transportation, accommodations, and vendor arrangements.
- Assisted in marketing and promotional efforts, including creating promotional materials, coordinating with media partners and managing social media accounts to boost attendance.
- Worked closely with other members of the event management team, including the Event Coordinator, to ensure the festival's success.
- Gained knowledge of necessary permits, licences, and insurance to comply with local regulations and safety standards for the event.
- Promoting The Hamptons Jazz Festival across social media platforms
Intern London Fashion Week Helper - Kokon To Zai - London, United Kingdom
(2016 - 2016)
- Assisted with administrative tasks, such as data entry, document preparation, and communication with various stakeholders.
- Gained knowledge of media check-in, distribution of press materials, and providing support to media professionals covering the event.
- Personal distribution of event invitations and garments around London
- Front of House duties
