Stela Iancu

An energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, and managing projects.

FLOOR SUPERVISOR - THE HOXTON (SHOREDITCH) LIMITED - 20 Balderton Street, London, England, W1K 6TL, UNITED KINGDOM

(2019-09 - 2024-09)

• Consistently improved product knowledge of floor staff by conducting engaging menu classes and taste panels.
• Maintained a clean and safe environment for staff and guests, constantly checking the restaurant for cleanliness and set-up.
• Coordinated staff shifts for optimal coverage during peak hours.
• Maintained inventory levels, reducing instances of out-of-stock items significantly.
• Collaborated with management on strategic planning for seasonal sales events.
• Ensured cleanliness, resulting in an improved health and safety record.
• Facilitated smooth shift transitions by maintaining clear, detailed shift communication sheets.
• Implemented new procedures, increasing operational efficiency.
• Improved team morale by implementing a positive feedback system.

Bachelor of Arts - Business Management - CANTERBURY CHRIST CHURCH UNIVERSITY, LONDON, UNITED KINGDOM (2021-02 - 2025-02)