Domestic Cleaner - NHS west Glasgow Ambulatory care Hospital - Glasgow, Lanarkshire
(2019-09)
- Kept well-stocked cleaning material supplies, storing safely in compliance with health regulations.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Provided deep cleaning services for areas in need of additional sanitation.
- Demonstrated professional cleaning services, consistently achieving 5-star reviews.
- Dealt with customer requests promptly and courteously, attending to additional needs as required.
- Abided by health and safety regulations, working within company's policies and procedures.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Cleaned, sanitised and restocked bathrooms regularly to keep facilities fresh.
- Ensured continued resident safety and privacy while performing cleaning duties.
- Reported any necessary repairs or replacements to prevent further damages or shortages.
- Behaved responsibly at all times for self and others' Health and Safety.
- Contacted residents, staff and family in polite, friendly and supportive manner.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Utilised cleaning equipment such as vacuums, mops and carpet shampooers.
- Made certain communal areas were free from rubbish and hazards.
- Followed guidelines for controlling germs and infestations and universal waste and infection control precautions.
- Attended all spills promptly to prevent staining.
- Worked independently with positive and proactive approach to obtaining high standards of cleanliness.
- Maintained clean public and private areas by dusting, sweeping and mopping to avoid clutter or injuries.
- Complied with Control of Substances Hazardous to Health (COSHH) regulations.
Health care assistant - Wheatley care - Glasgow, Lanarkshire
(2016-06 - 2019-09)
- Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Kept public areas clean and hygienic by performing routine sanitisation tasks.
- Documented care plans, hospital actions and patient activities in line with best practices.
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Maintained and updated digital patient records and medical information.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Formulated care plans with meticulous attention, helping to increase quality of documentation.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Promoted and encouraged independence while assisting patients with daily routines.
- Promptly reported low stock levels of healthcare equipment and materials.
- Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
- Communicated between hospital departments to improve patient care continuity.
- Monitored patient progress, identifying and proactively addressing obstacles hindering recovery.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Charted patient information related to vital signs, pain management and daily inputs and outputs.
- Established friendly rapport with patients to promote positive health and wellbeing.
- Discussed future care with patients and families, demonstrating emotional resilience, active listening and compassion.
- Enhanced patient outcomes, educating on disease prevention and wellness measures to reduce symptoms.
- Supported care teams with comprehensive care delivery by following up on laboratory tests and diagnostic imaging results.
- Contributed to case management processes on general ward, assisting with charting and patient intake.
- Readied treatment rooms and patient beds to reduce backlogs and support timely interventions.
- Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
- Monitored supply usage and reported low-stock items to proactively replenish inventory.
- Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
- Counselled patients on pain management and medication risks with strong focus on substance abuse prevention.
