Stephanie Jones

Registered Veterinary Client Care Advisor / Referrals Assistant

Talent

UpminsterMember since August 26, 2026

Research and good writing abilityGood communication skills (both verbal and written)Strong minded and able to work well under pressure

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Research and good writing abilityGood communication skills (both verbal and written)Strong minded and able to work well under pressure

About

Honest and enthusiastic, I am a hardworking individual who is always motivated to learn and be proactive within a working environment. Using my current knowledge and work experience, I am looking to show my developing skillset in leadership, communication, event running, and research to succeed in my career path of choice. I view myself as a very optimistic and motivated person that enjoys developing and learning new skills and systems to help progress in or any Job role no matter how challenging.

Experience

Registered Veterinary Client Care Advisor / Referrals Assistant - SOUTHFIELDS VETERINARY SPECIALISTS

(2024-01 - 2026-12)

This role was a mix of front a facing receptionist role and office admin role where I was in constant communication with Clients organizing appointments, payments and any support needed while their pets were under our care. This role required strong communication skills between this team and the clinicians and often required passionate collaboration skills for the fast-paced environment. This role also allowed me to expand my ability to deal with difficult clients and stressful situations.

Within my time at Southfields, I took many training courses allowing me to progress from client care assistant to a Registered Veterinary Client Care Advisor – DipNCS(VCC) RVCCA.

Cashier - METRO BANK

(2023-01 - 2024-12)

This role requires extreme care with client personal data, good people skills and communication skills. This role allowed me to become more confident in dealing face to face with customers to allow for the best service I was able to provide.

Sales Assistant - HMV

(2021-01 - 2023-12)

A part-time role that allowed me to develop customer service abilities and my communication skills while working front facing as a cashier and sales assistant.

Shop Assistant roles - OTHER

(2017-01 - 2020-12)

Previous to my University studies, I worked several roles as shop assistants or crew members in different part-time forward-facing roles with my first experience of customer service starting at the age of 16 at a small corner shop. This has taught me many skills on how best to communicate with customers and has helped me in the following years develop my customer service skills.