Stephanie Knipe
Childminder
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About
Friendly and organised professional with over 15 years of experience in customer-facing roles, including running a successful childcare service and working in retail. Highly skilled in communication, managing multiple responsibilities, and creating a welcoming first impression. Confident handling enquiries, scheduling, and administrative tasks, with a strong focus on professionalism, reliability, and customer service.
Experience
Childminder - Self-Employed
(2011-01)
- Managed day-to-day operations of a home-based childcare service
- Acted as the first point of contact for parents, handling enquiries and maintaining professional communication
- Organised daily schedules, appointments, and activities efficiently
- Maintained accurate records and ensured compliance with safety and safeguarding regulations
- Demonstrated strong multitasking skills while managing children, administration, and household responsibilities
Retail Assistant - Asda Supermarket
(2005-01 - 2010-12)
- Delivered excellent customer service in a busy, fast-paced environment
- Assisted customers with enquiries in person, demonstrating a friendly and approachable manner
- Handled cash transactions accurately and efficiently
- Maintained clean, organised, and welcoming store areas
- Worked as part of a team to meet targets and ensure smooth daily operations
Education
CACHE Level 3 Diploma in Home-Based Childcare - Childcare - West Herts College
CACHE Foundation Award in Caring for Children - Childcare - West Herts College
BTEC First Diploma (Level 2) in Childcare - Childcare - West Herts College