Field Sales Representative - Wurth uk - Basildon, Essex
(2023-10)
- Achieved and exceeded monthly sales targets through effective planning and execution.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Generated sales by prospecting leads, cold calling and closing deals.
- Maintained customer relationships through excellent after-sales support, increasing brand loyalty and repeat business.
- Resolved customer issues promptly, maintaining a positive company image and customer relationships.
- Documented orders and coordinated deliveries, taking into account customer requests.
General Manager - Southend suzuki - Southend, Essex
(2020-01 - 2023-10)
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
- Selected and mentored senior staff, creating successful leadership team.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Analysed market trends and adjusted business strategies to capitalise on new opportunities for growth.
Sales Manager - Chelmsford hyundai - Chelmsford, Essex
(2016-03 - 2020-01)
- Led sales team towards achieving quarterly targets through strategic planning and effective resource allocation.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
- Prepared detailed reports on sales activity, revenue generation, and market penetration for senior management review.
- Selected, trained and performance-managed staff to handle high workload with ambitious targets.
- Monitored competitor activity, adapting strategies to maintain competitive advantage and market leadership.
Pub owner - Self employed - Tilbury, Essex
(1996-01 - 2006-03)
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Controlled expenses and allocated financial resources to reach budget goals.
- Directed daily operations with strong focus on efficiency and resource management.
- Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.
Pub owner - Self employed - Derham, Norfolk
(2011-11 - 2014-02)
- Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
- Cultivated a loyal customer base by delivering exceptional after-sales support and handling complaints effectively.
- Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement.
- Directed recruitment, training, and development of staff, ensuring a skilled and motivated workforce.
- Tailored business offerings to meet the diverse needs of clients, enhancing customer satisfaction and loyalty.
Sales Advisor - Toomey motor group - Basildon, Essex
(2006-03 - 2011-10)
- Identified customer needs through effective questioning and recommended appropriate products.
- Achieved company targets by implementing successful sales strategies.
- Followed brand guidelines to provide consistent customer experience.
- Adapted sales techniques to align with evolving consumer behaviours and preferences.
Sales Assistant - Glyn Hopkin - Romford, Essex
(1996-01 - 2006-03)
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Provided helpful, attentive sales support to generate positive customer feedback.
