Stephen Tony Lawrence

Dedicated and adaptable logistics professional with extensive experience in team leadership, operational coordination, and client service within the corporate catering and delivery sectors. Proven track record of progressing from hands-on roles to supervisory positions, driving process improvements, and maintaining high standards of service delivery and compliance.

Logistics Supervisor - Fooditude - London

(2022-01)

• Supervised a team of 10 drivers, ensuring effective communication across departments and high team morale.
• Acted as temporary manager for four months, handling logistics operations, attending meetings, and assisting with HR matters.
• Created weekly staff rotas aligned with client and event requirements; communicated accurate departure and arrival times.
• Delivered meals on time and addressed client concerns, including setting up buffets when needed.
• Enforced food safety and health regulations; trained staff on compliance standards.
• Implemented a systematic packing and labeling process to improve delivery accuracy.
• Successfully managed logistics during peak periods without compromising service quality.
• Enhanced team productivity through effective delegation and coaching.
• Reduced delivery errors through improved labelling practices.

Delivery Driver - Ocado - London

(2018-06 - 2022-12)

• Delivered groceries to a range of property types including high-rise buildings and remote areas.
• Adhered to strict delivery schedules and planned routes.
• Maintained regular communication with customers regarding delays or changes.
• Provided excellent customer service and handled heavy goods safely.
• Held a DBS-cleared position, ensuring trust and accountability.

Painter & Decorator - Joseph Decorating - London

(2008-09 - 2018-05)

• Worked with a Dulux Select-accredited company, requiring regular quality assessments.
• Delivered high-end decorating services on residential and commercial properties.
• Prepared surfaces and applied various paints, finishes, and wallpapers.
• Maintained communication with clients and upheld professional standards.
• Held keyholder responsibilities and worked independently.
• Ensured tidy, organized worksites and respected client property.
• Set up and dismantled access platforms and other equipment as required.