Steve Dsouza

Strategic marketing and communications professional with an MBA and strong expertise in data analytics, digital campaign management, and content creation. Recognized for delivering high-impact presentations and translating complex metrics into actionable growth strategies. Brings a unique background blending corporate marketing with recent international experience in high-pressure medical administration.

Now permanently returned to Canada and ready to drive immediate results for cross-functional teams.

Assistant Medical Administrator - Grace Oncology - Mumbai, India

(2025-08 - 2026-06)

• Leveraged understanding of medical device usage to troubleshoot shipping discrepancies for diagnostic reagents, maintaining supply chain integrity for oncology treatments.
• Secured diagnostic results and consult notes not yet in the patient chart, enhancing record completeness for referral documentation.
• Managed contract compliance with international suppliers by verifying shipping documentation and resolving discrepancies, improving supply chain accuracy.
• Communicated clearly, effectively, and professionally with medical staff, specialists, and care teams under immense pressure.
• Navigated pharmaceutical logistics and coordinated the secure delivery of critical oncology treatments from international providers.
• Managed rigorous daily schedules, appointment coordination, and ensured strict adherence to comprehensive oncology care plans.
• Facilitated complex medical situations, communicated with doctors, and managed daily care protocols while overseeing critical care logistics to ensure seamless healthcare delivery.
• Performed regular audits of storage areas to meet health and safety regulations, reducing risks associated with hazardous material handling and improving overall facility compliance.

Marketing and Communications Specialist - BGC London - London, ON

(2025-01 - 2025-06)

• Executed weekly email blasts to subscriber groups, coordinating with Mailchimp workflows to sustain click-through performance.
• Managed and curated daily social media content, growing the follower base by 15% and increasing engagement rates by 30%.
• Created and distributed 10+ newsletters monthly, successfully boosting camp awareness by 50%.
• Conducted comprehensive website audits using Google Analytics, significantly enhancing the end-user experience.
• Designed and implemented over 5 forms for internal and external use, improving data collection efficiency by 80%.
• Coordinated logistics and welcomed representatives from four major news outlets, including CTV and London Free Press, to the Strupat Foundation press conference, enhancing media coverage and organizational visibility.
• Participated in and supported a live press conference for the Strupat Foundation, significantly enhancing media coverage and public relations.

Digital Marketing Intern - Dentsu Webchutney - Mumbai, India

(2022-05 - 2022-07)

• Implemented highly targeted digital marketing campaigns, successfully boosting lead generation by 65%.
• Managed social media platforms and developed creative content strategies, increasing the follower base by 25%.
• Assisted with targeted SEO optimizations, significantly enhancing organic search traffic by 40% and improving website visibility.

Digital Marketing Coordinator Intern - Encomece - Mumbai, India

(2020-12 - 2021-02)

• Revamped and optimized social media plans, expanding overall content reach by 25%.
• Designed impactful marketing materials and collateral, driving a 20% growth in brand awareness.
• Analyzed market trends to inform strategic decisions, contributing to a strategy that boosted market share by 5%

Result And Market Development Department - Bennett, Coleman & Co. Ltd. - Mumbai, India

(2020-05 - 2020-06)

• Optimized CRM data integrity, significantly enhancing sales tracking efficiency and enabling more accurate performance analysis.
• Developed communication and sales strategies, expanding the client base by 30% and identifying untapped market opportunities.
• Onboarded new customers and improved processes, boosting overall client satisfaction and retention rates.

Diploma - Corporate Communications and Public Relations (COPR) - Fanshawe College (2023-09 - 2024-04)

Diploma - Digital Communications Management (DCM) - Fanshawe College (2022-09 - 2023-04)

MBA - Marketing - Pillai Institute of Management Studies and Research (2018-06 - 2020-08)

Bachelor of Science (B.Sc) - Information Technology - ST.

Gonsalo Garcia

College (2014-06 - 2017-06)