Costa Caffee Barista/NHS Trust Barista at Buzz HousekeePing Services LTD (2026-02 – 2026-04)
- Consistently met service deadlines in a high-pressure environment, managing the preparation of over 100 beverages per shift while ensuring high quality through effective prioritisation.
- Transformed the café's reputation with a warm atmosphere, boosting repeat customers by over 30% and generating positive reviews.
- I aim to uplift the spirits of patients, visitors, and staff by crafting comforting beverages and serving light food with love. My goal is to create a warm atmosphere, offering moments of joy and connection during difficult times.
Expert Barista/Kitchen Assistant at OCS Group (2023-08 – 2025-09)
- Cultivated a collaborative team environment that improved service efficiency, resulting in a noticeable enhancement in overall customer experience.
- Consistently met project timelines in a dynamic environment, delivering high-quality beverages through effective scheduling.
Warehouse Operative (Picker & Packer) at Ocado cfc1 (2019-09 – 2023-08)
- Successfully facilitated the accurate selection and packing of customer orders by utilizing handheld scanners, ensuring a streamlined and efficient process.
- I focused on optimising stock rotation and effectively prepared goods for dispatch, enhancing our overall efficiency and ensuring reliable deliveries.
- I consistently surpassed my productivity and quality targets every month, demonstrating a strong commitment to excellence.
Personal Trainer/Fitness Instructor at Pure Gym (2018-04 – 2019-08)
Barista / Retail Assistant – Food Service at Algerian Coffee Stores (2016-09 – 2018-04)
- Successfully increased weekly sales through the implementation of new promotional strategies and upselling techniques, resulting in consistent revenue growth for the Algerian Café Store.
- Cultivated exceptional customer experiences, achieving 95%+ satisfaction ratings and earning commendations for superior service and product quality during initial employment.