Steven Thompson

A composed, polite, approachable waiter/bartender offering extensive knowledge in hospitality and good, quick service. A well-rounded barman with wide-ranging history in the service industry. Also proficient in I.T. and warehousing environments, servicing and representing a company that specialises in; beauty and health products, electronics, sports goods, jewellery, books, clothing and more.

I'm looking for the opportunity to use my knowledge, skills and experience I have gained, by contributing to help improve and strengthen the customer base in a respected establishment, through delivering exceptional service as required in a respected establishment.

Willing to relocate to: Liverpool - Manchester

Food & Beverage Operative/Night porter - Hotel Mercure-Liverpool - Liverpool

(2024-11 - 2025-07)

• Assist with preparing, organising and setting up events, i.e; Banqueting, Conferences, Weddings, Charity and Christmas.
• Host and serve breakfast and lunch.
• Prepare and deliver beverages and cocktails.
• Food runner.
• Prepare bar stock and garnishes.
• Take orders.
• Deliver room service.
• Stock up fridges in rooms.
• Manage payments.
• Check in guests.
• Clear any waste from public areas.
• Conduct security checks etc; Fire exits, toilets, entrances, bar.

Waiter/Barman - Sable & Co-Liverpool - Liverpool

(2024-02 - 2024-10)

• Assist guests' making menu choices in an informative and helpful fashion.
• Serve and deliver guests' orders to tables.
• Upsell
• Maximise and maintain knowledge of current menu dishes, garnishes, ingredients, and preparation methods.
• Serve and take guests' orders.
• Use of pos card reader to take payment.
• Clean and prepare tables.
• Maintain checks of stock availability.

Bar Server - Casino-Liverpool - Liverpool

(2019-11 - 2023-12)

• Deliver good quality alcohol and non-alcohol beverages to guests' in terraced bar.
• Ensure compliance with food and beverage regulations.
• Maintain smooth operations behind the bar with quick and efficient order times.
• Restock and replenish bar inventory and supplies before, during, and post shifts.
• Maintain cleanliness of bar area by wiping and sweeping.

Warehouse Operative - Amazon-Liverpool - Liverpool

(2018-11 - 2019-09)

• Pick and pack items on listed invoice sheets.
• Scan and organise packages.
• Build pallets, and wrap prepared for shipment.
• Maintain database of packages.
• Stack and pile goods into allocated containers.
• Update inventory.

Bar Staff Member - Walkabout Bar-Liverpool - Liverpool

(2010-07 - 2017-12)

• Operating tills and taking cash.
• Keeping bar clean and well-presented, collecting empty glasses.
• Serving customers' from behind bar, and offering knowledge of drinks and promotions.
• Providing a friendly and courteous service to all customers'.
• Ensured all cash-float and till procedures are carried out in accordance with Company policy.

GCSE - I.C.T - St Francis (2005-09 - 2008-06)

GCSE - Science - St Francis (2005-09 - 2008-06)

GCSE - English Literature - St Francis (2005-09 - 2008-06)

GCSE - Mathematics - St Francis (2005-09 - 2008-06)