Stevie-Leigh Keeley

I professionally answer inbound calls on behalf of clients, recording accurate messages and deliver excellent customer service in a fast paced environment.

Call Handler - Message Direct - Remote

(2025-10 - 2026-01)

I professionally answer inbound calls on behalf of clients, recording accurate messages and deliver excellent customer service in a fast paced environment.

Inbound Customer Service advisor - Tata Consultancy Services - Warrington

(2024-09 - 2025-10)

Solving multiple customer queries and handling complaints while ensuring a quick and satisfactory resolution every time using both verbal and written communication as well as upselling appliance and boiler care.

Food Production Operative - Gousto - Warrington, Cheshire

(2023-09 - 2024-08)

As a Food Production Operative at Gousto, I efficiently prepared and packaged ingredients, ensuring quality control and adhering to strict health and safety standards in a fast-paced environment.

Amazon Picker - Amazon Warehouse - Warrington

(2021-05 - 2021-09)

As a picker at Amazon I ensured that my work area was kept clean, well-maintained, and well-organized, I accurately and efficiently processed the information given to me about the warehouse product I was assigned to pick for example the barcode, product description and title, the image of the product, the correct quantity and quality requirements also check the item for any damage to ensure that the orders where accurate and up to the customers satisfaction.

Warehouse Operative - Evri - Warrington

(2020-11 - 2021-01)

At Hermes I worked with multiple conveyor systems that would move large volumes of parcels through the warehouse, some days I'd be responsible for loading and unloading vehicles, manually sorting parcels by postcode, checking for details and addresses on the labels to ensure they were correctly sorted, I also worked in Amazon returns department and wrapping them onto a pallet to be shipped off to there. I had to do this job quickly and efficiently.

McDonalds Crew Member - McDonald's - Widnes

(2014-11 - 2020-11)

As a crew member at McDonald's, I interact with a variety of customers and adapting to situations. I greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu, I also check the stock level's and also keep my work area clean and tidy. I have also have been awarded employee of the month and multiple recognitions for being a model employee. I have also volunteered for numerous Ronald McDonald events.

BTEC - IT Merit - Saints Peter and Paul Catholic High School (2009-09 - 2011-06)

BTEC - Merit PE Theory - Saints Peter and Paul Catholic High School (2009-09 - 2011-06)

GCSE - Maths - Saints Peter and Paul Catholic High School (2009-09 - 2011-06)

GCSE - English - Saints Peter and Paul Catholic High School (2009-09 - 2011-06)