Financial Sales Advisor - GID LTD
(2022-10)
- Consistently achieving and exceeding individual and team sales targets.
- Maintaining accurate records of sales activities, tracking performance, and forecasting future sales.
- Providing excellent customer service, addressing inquiries, and resolving issues.
- Keeping abreast of industry trends, competitor activities, and product updates.
- Delivering compelling presentations and product demonstrations to potential customers.
- Establishing and maintaining strong relationships with both new and existing clients.
- Understanding customer needs and requirements to tailor product/service offerings accordingly.
- Ability to prioritize tasks and manage time effectively.
- Self-driven and goal-oriented with a strong desire to succeed.
- Ability to build rapport and establish strong relationships with customers.
- Strong persuasion and negotiation skills to close deals.
Accounts & Payroll Administration - Self Employed
(2021-07 - 2022-10)
Sales Team Leader - JSA Services
(2015-11 - 2021-07)
Experienced supervisor with a talent for motivating, leading, and inspiring teams to achieve high levels of success. Skilled leader with experience creating a positive and productive work environment. Dynamic leader with a proven ability to successfully lead teams to meet and exceed goals.
- Highly organised
- Regularly check on team members' progress, offer constructive feedback, and address any issues promptly.
- Acknowledge and celebrate team members' successes to boost morale and encourage continued high performance.
- Offer training, mentorship, and other opportunities for team members to develop their skills and advance their careers.
- Work with team members to develop and implement plans to address areas where performance is below expectations.
- Work with the team to develop and implement effective solutions to problems.
- B2B & B2C
Senior Telesales Executive - Money Debt and Credit
(2011-08 - 2015)
- Cold Calling selling B2C quickly building rapport and delivering superior customer service
- Maintaining a close relationship with clients until the sale was closed
- Rated as one of the top performers in the company
- Responding promptly to emails/voicemails/texts
- Generate leads for myself and turn them into customers building excellent relationships
- Prioritising work load accordingly and effective time management
- Promoted to train new employees due to recognised high performance
- Arranging meetings with customers to come into head office and talk them through their options with our company – face to face
- Updating Excel spread sheets and keeping track of all KPI's
- Constantly review areas for development to enhance departmental and company growth
- Ensure that all daily KPI's and targets are met and exceeded.
- Negotiating settlements with creditors daily
Direct Sales Executive – Manager - Absolute Wellbeing
(2010-04 - 2011-11)
- Managing and training employees – old and new
- Holding interviews and assessment days
- Running morning/end of day meetings
- Beating goals and objectives
- Setting team target
- Great client and product knowledge – ensuring to keep up with competitors
- Maintaining high sales standards
- Sold a range of products B2B and B2C
- Collabs
- Delivering power points to clients
- Overall management of the business
Nursery Practitioner - Boys & Girls Nursery
(2009-04 - 2010-04)
Based in the Pre-School room but worked throughout all rooms in the nursery.
- Coming up with new ideas for the children to be creative
- Playing games/reading books/being creative
- Helping the children get ready for school and into routine
- Helping with meals
- Team training
- Arts and crafts
- Room displays
- Thinking of different ways to teach the children through play
- Meet and greet parents – as well as end of day handover
Senior Sales Advisor - Clinton Cards
(2007-01 - 2009-04)
- Working towards shop and individual targets
- Ordering Stock/stock take
- Having full responsibility for certain sections of the store
- Serving Customers on a professional level
- Dealing with enquiries and complaints
- Ensuring the shop is at its highest standards for customer
- Calling suppliers and chasing up orders
- Keeping a rapport with suppliers and customers
- Active member of the recruitment process