Su-Lyn Chow-Seegoolam

Commercially focused recruitment, HR and people professional with experience across stakeholder engagement, talent acquisition, customer service and relationship management. Following a period of caregiving responsibilities and contract-based work, I am now seeking an opportunity where I can apply my experience in people engagement, client relationships and business support within a professional environment.

Bar & Restaurant Team Member at The Harlow Hotel (2024-10 – Present)

Working within a fast-paced hospitality environment delivering customer service and operational support.

Events Staff (Freelance) at HAP Solutions (2025-04 – Present)

Providing flexible support across events operations, customer service and venue-based assignments.

Business Development & Client Engagement Executive (Contract) at Synetec (2025-10 – 2026-02)

Supported face-to-face and digital business development campaigns for a new AI product offering.

Activity Leader at Hi School (2025-07 – 2025-08)

Supported Italian students during educational and cultural programmes in London.

Recruitment & HR Support (Contract) at TWC Solutions (2025-01 – 2025-04)

Supported recruitment, onboarding and HR administration activities.

Talent Acquisition Lead (In-House) at Morrinson Wealth Management (2023-02 – 2024-10)

• Built and led the organisation's first in-house recruitment function, cutting agency spend by 90% and reducing time-to-hire from approximately 4 months to 60 days whilst continuing to adhere to the SJP hiring process.
• Managed end-to-end recruitment, and cross-function HR duties, for roles including Financial Advisers, Mortgage & Protection Advisers, Paraplanners, LOA & Submissions, and C-level positions.
• Partnered with C-suite and senior leadership to forecast workforce needs, delivering a 20% uplift in candidate quality and stronger succession pipelines.
• Launched employer branding campaigns that grew direct applications and boosted LinkedIn following.
• Championed Diversity & Inclusion, increasing female representation in advisory roles by more than double.
• Improved ATS optimisation and data analytics, increasing overall recruitment ROI.
• Delivered training for 10+ hiring managers on competency-based interviewing, and staff development.
• Organized and participated in recruitment days, graduate and internship programs, and career fairs tailored to early-career professionals and industry switchers.

Senior People & Talent Executive (In-House) at Synetec (2021-03 – 2022-10)

• Led end-to-end recruitment during a 40% headcount growth phase, hiring across tech & development, operational, and C-suite roles.
• Designed a scalable hiring strategy that reduced reliance on agencies, saving the business £100k+ annually.
• Partnered with stakeholders on workforce planning, budgets, and timeframes to ensure consistent hiring delivery.
• Co-created training & development frameworks, including competency models and succession planning.
• Enhanced onboarding and induction processes, raising new-hire retention rates in the first 12 months by 20%.

Career Break & Professional Development (2020-08 – 2021-03)

• Used the Covid-19 period to focus on personal and professional development, including self-directed learning in recruitment technology and people management trends.
• Built resilience and adaptability by navigating a challenging global environment while preparing for the next step in my recruitment career.

Senior Talent Partner (In-House) at Just IT Recruitment, Apprenticeships & Training (2018-07 – 2020-08)

• Established the company's first in-house Talent function, scaling hiring across Sales, Marketing, Apprenticeships, and Operations.
• Reduced average cost-per-hire by 40% through direct sourcing and streamlined recruitment processes.
• Managed and developed a team of two recruiters, implementing succession planning and performance frameworks.
• Partnered with Marketing to launch employer branding campaigns, increasing direct applications by approximately 35%.
• Created mentorship and training initiatives that improved employee engagement scores.
• Held the position of Chairman for 'The Network', Just IT's charity and social events society.

Resourcing Consultant (Agency) (2016-08 – 2018-07)

Specialising in software development permanent recruitment, and overseeing the full candidate lifecycle for roles such as Java, C#, C,.NET, Python, PHP, and Ruby Developers, Web Developers, Designers, QA Engineers, and Business Analysts. Trained staff in ATS Systems Invenias, and Voyager Infinity.

Various roles in agency IT recruitment and admin at Definitive Recruitment (2007 – 2016)

From Administrator to Associate Consultant, specialising in software development and IT hires.

Bar Staff / Team Leader / Shift Manager at JD Wetherspoon (2002 – 2007)

CIPD Level 5 in Learning & Development – ICS Learn (2026-01 – 2027-03)

Introduction to Counselling Skills – Oaklands College (2025-05 – 2025-07)

Diplomas in Radio, and Television Presenting – London Academy of Radio, Film & TV (2005-07 – 2006-07)

BSc (Hons) in Film and Television – Brunel University, Uxbridge (2001-09 – 2004-07)

A Levels in English Lit, Music, Theatre Studies, General Studies – Scarborough Sixth Form College (1999-09 – 2001-07)

GCSEs – Scalby School, Scarborough (1994-09 – 1999-07)