ASSISTANT INFANT CARE TEACHER at MY FIRST SKOOL JURONG WEST SG (2024-01 – Present)
- Assisted the Infant Care Teacher in providing safe, responsive, and nurturing care for infants and young children.
- Supported daily routines including feeding, diaper changing, bathing, sleep routines, and maintaining personal hygiene.
- Prepared and maintained a clean, safe, and stimulating environment for infants.
- Assisted with age-appropriate learning activities, sensory play, music, movement, and developmental activities.
- Observed and monitored infants' physical, emotional, and developmental needs and reported concerns to the supervising teacher.
- Maintained accurate records of feeding, sleep, diaper changes, and daily care routines.
- Supported children during transitions and helped them develop positive social and emotional skills.
- Communicated professionally with teachers and supported teamwork in the classroom.
- Followed centre policies, health and safety procedures, and infection-control practices.
- Assisted with classroom preparation, cleaning, sanitising toys and equipment, and maintaining overall classroom organisation.
- Built warm and respectful relationships with infants while providing individualised care according to their needs.
OPERATOR at FLEXTRONICS SKUDAI JOHOR (2021-01 – 2023-12)
- Produces high quality products such as electrical components
- Monitoring and adjusting equipment and processes and to ensure optimal performance and efficiency
CUSTOMER SERVICE/TELEMARKETING at ASTRO (2019-01 – 2021-12)
- Handling customer's enquiries and having a lot of calls everyday that related to bills payment, packages and some related promotion that make made experienced on how to speak with clients.
- Direct marketing of goods or services to potential customers over the telephone or the Internet.
- Obtaining payment information if necessary
- Attended inbound and outbound calls
CUSTOMER SERVICE at AEON CREDIT SERVICE(MEMBER CARD) (2017-01 – 2019-12)
- To ensure customer's request, inquiries and complaints are attended and responded in a timely manner,to provide first call resolutions as indeed to provide excellent customer service.
- To handle customer calls complaints and inquiries efficiently, courteously and professionally.
- To explain about the member card point
TEACHER at 3Q MRC TOODLER (2016-01 – 2017-12)
- Maintains a positive mindset toward child learning and social-emotional development.
- Encourage children to help each other learn skills they are more competent at and view
