Salesforce QA
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I am 3 X Salesforce Certified and ISTQB-qualified tester with over eight years of experience specialising in Salesforce CRM applications, mobile apps and web platforms. I have hands-on experience with Salesforce modules like Sales Cloud, Service Cloud, Experience Cloud and Field Service Lightning. I am proficient in manual and exploratory testing and skilled in tools like Xray, Test Rail, Jira, and test automation tool -Tricentis (TTA).
I have experience with both Agile and Waterfall methodologies across all stages of the SDLC. I work closely with cross-functional teams, including developers, admins PO's and other stakeholders to ensure quality and resolve defects. Passionate about continuous learning and I strive to stay current with industry trends and contribute to team success.
As a Senior Salesforce QA at Pod Point, I lead testing efforts for Salesforce applications including Sales Cloud, Service Cloud and Field Service Lightning, ensuring comprehensive test coverage across all functionalities and integrations. I have successfully implemented test automation using Tricentis (TTA) designing and executing automated test scripts that streamline regression and smoke testing reducing manual efforts and improving test efficiency. In addition to functional, integration, regression, UAT and live testing, I manage Salesforce integrations with systems like Vonage, JotForm, MuleSoft, and BigCommerce, ensuring smooth data synchronisation and seamless workflows.
I work closely with cross-functional teams, including developers and business stakeholders, to ensure that testing efforts align with project goals and business requirements. My deep expertise in Salesforce integration testing and my ability to lead and mentor junior testers have contributed to continuous improvements in testing processes and the successful delivery of high-quality releases. Skilled in both manual and automated testing I drive efficiency and quality in every phase of the project lifecycle.
